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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Bar and data alerts

I just turned off my service to receive calls and texts 'Bar and data alerts' by mistake. I want to turn this back on. I can't turn the toggle on again because it seems to be deactivated. I have been trying to contact Vodafone customer service all da...

lfern by 2: Seeker
  • 6361 Views
  • 4 replies
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Zinc Debt Collections and Vodafone

Hi, so I lost my job due to COVID. I struggled to pay a couple months bills and Vodafone sent me straight to Zinc despite me trying to arrange something - which is fine. I was contacted by a woman from Zinc who said if I pay a discounted amount by th...

nahkcz by 2: Seeker
  • 8209 Views
  • 4 replies
  • 0 thanks

Vodafone entertainment

Hey so I like to know when it say that I have an entertainment package included in my contract, and I could pick between a few options and I picked YouTube premium does that mean I don't have to pay the 11.99 monthly fee or is it just gonna be added ...

Jempan92 by 2: Seeker
  • 1157 Views
  • 1 replies
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Offers

I am already a Vodafone customer but I have found it difficult to pay 24 pounds monthly and the new customer offers for nearly the  same package is only 16 pounds/month, what do you recommend?

Charge not appearing on bill

A charge for £5 for 'Vodafone Devices Ltd'  is being taken from my bank statement ( I assume to cover the cost of my new phone) separately from my usual monthly mobile phone charge. It isn't included on my Vodafone monthly statement but I need to be ...

JulietO by 1: Seeker
  • 5080 Views
  • 1 replies
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Vodafone won’t work in the US

I hope I’ve posted this in the correct place!So I’ve just arrived in the USA from the UK, my UK SIM says no service, so I purchased a Straight Talk SIM only pack, and this says no service also https://nox.tips/ https://xender.vip/?I’ve put my UK SIM ...

Unblock a blacklisted IMEI

My son had his phone stolen at the weekend, we reported it to Vodaphone, who then blacklisted the IMEI number.  However, we had the phone returned to us later the same day.  Since then we have contacted Vodaphone a number of times who say that they c...

cazm1977 by 2: Seeker
  • 1698 Views
  • 1 replies
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