Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Zinc Group

Why has my case been passed on to a debt collection agency when I agreed a pay date with a customer services representative? They want the money to be paid to them yet i still my debt with vodaphone still stands. So I am going to have to pay double? ...

craigj12 by 1: Seeker
  • 32816 Views
  • 8 replies
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Accidentally cancelled direct debit

Hi, I accidentally cancelled my direct debit before my final payment. I cancelled contract yesterday and didn't realise I haven't been billed for my final month yet. I also already transferred my number to another provider and I can't access my vodaf...

Vodafone app error 4300

Ive been getting error 4300 when trying to access the my account option of the app since November 2019. I have contacted vodafone via phone and online chat to get this fixed but as of yet it still doesn't work. Vodafone has tried changing my email an...

carrsey2 by 3: Seeker
  • 19637 Views
  • 22 replies
  • 1 thanks

Ending my contract online.

Hi there! My phone doesn't work- so I can't use it to contact vodaphone. Is there anyway I can end my account online?I have an alternative to my vodaphone phone if that's any help

zi_will by 2: Seeker
  • 1322 Views
  • 3 replies
  • 0 thanks

Vodafone VEA email links already expired

I hope you can help. My wife works for the NHS and we have always used the VEA scheme for many years. This year we need to apply for the discount in a different way where we fill in a form, upload my wifes NHS ID then wait for an email back from Voda...

How does international minutes work?

I bought 100 international minutes but noticed that some countries do not count for it -e.g Monaco.Is this designed this way? Whats the reason https://showbox.tools/ https://speedtest.vet/?

khabkean by 2: Seeker
  • 1230 Views
  • 1 replies
  • 0 thanks

CCJ order on debt that shouldn't be there

I thought I had enough of Vodafone, but here we are... I had a pay monthly account that we finished the account with and closed the line by calling Vodafone and instructing them that we would no longer be with them and would you please shut down our ...

psych by 2: Seeker
  • 7071 Views
  • 18 replies
  • 0 thanks

Does Smart Sim work with the TK Star GPS tracker?

I need a sim car suitable for by TK Star vehicle GPS tracker. I found that this was originally listed as supported but on the current V-Sim page isn't listed - does anyone know if the docs are just wrong and it's fine, or if there's a reason it not w...

UXDW by 2: Seeker
  • 1167 Views
  • 1 replies
  • 0 thanks