A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
I wonder if anyone can help? I’ve been trying to get my phone blacklsited and get some proof as I lost my phone and the insurance is requesting it. I’ve been going round in circle trying to get the proof for almost a month. At first I was told it was...
Do Vodafone offer a way of managing our mobile usage globally? we have staff all around europe that need to be managed from a central UK based accounts payable dept.
I have just checked my experian credit report to find that Vodafone have still been reporting to Experian for the last 5 years. I have serious concerns that this will affect my mortgage application. I need this reporting to stop to all credit agencie...
When I try to Flexi-Upgrade it says, "There is a problem on our side".Now I cannot access my account as it shows 502 - Bad Gateway.I used another internet browser and it lets me login, choose the upgrade and the same thing happens again.
Hi all - please can someone kindly clarify a few things for me re the new roaming charges. 1) Are there charges for receiving calls or texts? The Vodafone website keeps pointing to the "Roaming Charge Checker", but it doesn't give an answer! 2) Tied ...
Phone contract cancelled as phone was stolen in 2017 dd cancelled from Vodafone, unaware of this… balance was then written off today I’ve been told it’s re instated which is affecting my house buying process
Can we buy Spanish vodafone.es sim cards on our UK account so that we can issue to our Spanish based employees but control through our Vodafone UK account.
A friend bought me a contract, three days later phones4 you went bust. Went downhill from them on. It’s clear you ( Vodafone Does not care. ) I got very poor & no service. Poor customer support, stuck with a service phone and service I couldn’t use ...
Why are we putting up with script written so called technical chat, and customer service, 5 days into a what would normally be a 15-20 resolve, every time you contact them, for an update, they escalate, meaning delay by a further 24 hours, 6 days i...
I have MMS included in my package. My phone, an iPhone XS Max suddenly stops sending MMS msgs, I have to call Vodafone (now there is no 24hr customer service even though the call lone acts like there is but just disconnects you when you follow any pr...
