I upgraded last April took out insurance with it at the same time, fast forward to today, I’ve dropped my phone and now it won’t turn on, have called Vodafone they have nothing that states I bought a phone through them, been to carphone wearhouse, th...
I had my phone snatched from my hand 13 days ago, I'm on a contract and have been for years on the same number. I contacted Vodafone who blocked my service until a new sim card was sent to me and was instructed to reactivate my number and service whe...
Anyone having issues with data usage not being available on the web site and the app ?
Hi,I have a S9 phone and am looking to replace it wiht S22.Vodafone offer £360 trade-in credit for S9, but phone needs to be without any significant cracks. I smashed a corner of the back cover so I am pretty sure it wouldn't qualify (everything else...
Please help me!I have been fighting Vodafone since 2014 over an account that was cancelled. I sent the email below because i can't get any sense from anyone. I just want this sorted out so i can move on with my life. Dear Mr Essam,Back in 2014 I sign...
Hello,The bot in the support chat tell you to call vodafone ... the bot in the call tells me to go over internet to talk to Tobi.Manage to talk to an adviser to get an upgrade ... had the upgrade done on a wrong plan and not what i asked for.What now...
Earlier this week I applied for a pay monthly SIM only contract but failed the credit check. This is the first time this has ever happened and came as quite a surprise, given my credit status. I was prepared to leave it at that, but today I've checke...
Somewhat circular error message from TOBI here. I can't access my account because I only have owner permissions, but what I need is owner permissions.
I have a business account with around 15 lines. Each line has the following setting under My Vodafone > Plans > Roaming Options. Does this mean we don't pay the £2/day roaming charge in Europe?
I am a Vodafone customer in the UK. I have 3 Vodafone accounts registered to the same email. 1 dormant 1 broadband and 1 mobile. It's a massive [Removed] ache there is no way to combine them. Each account has a username that I don't know. If I use m...
