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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Remove roaming bar whilst abroad

I checked my account and it appeared to not have roaming bars enabled. But I can't connect from Croatia. The app won't work as not on the vfe network. I have tried calling but it just sends me a text for bot - not useful if no network access. Tried u...

vegtable by 4: Newbie
  • 6406 Views
  • 4 replies
  • 0 thanks

How big is the EU roaming data limit in your country?

Hi,I'm on Vodafone CZ unlimited plan and I was pretty surprised when I found out I can use 64 GB for free in the EU. It seems pretty high to me, if you're from other https://tweakbox.mobi/ https://tutuappx.com/ https://getappvalley.com/ EU country, w...

Zinc Group

Why has my case been passed on to a debt collection agency when I agreed a pay date with a customer services representative? They want the money to be paid to them yet i still my debt with vodaphone still stands. So I am going to have to pay double? ...

craigj12 by 1: Seeker
  • 32642 Views
  • 8 replies
  • 0 thanks

Accidentally cancelled direct debit

Hi, I accidentally cancelled my direct debit before my final payment. I cancelled contract yesterday and didn't realise I haven't been billed for my final month yet. I also already transferred my number to another provider and I can't access my vodaf...

Vodafone app error 4300

Ive been getting error 4300 when trying to access the my account option of the app since November 2019. I have contacted vodafone via phone and online chat to get this fixed but as of yet it still doesn't work. Vodafone has tried changing my email an...

carrsey2 by 3: Seeker
  • 19567 Views
  • 22 replies
  • 1 thanks

Ending my contract online.

Hi there! My phone doesn't work- so I can't use it to contact vodaphone. Is there anyway I can end my account online?I have an alternative to my vodaphone phone if that's any help

zi_will by 2: Seeker
  • 1314 Views
  • 3 replies
  • 0 thanks

Vodafone VEA email links already expired

I hope you can help. My wife works for the NHS and we have always used the VEA scheme for many years. This year we need to apply for the discount in a different way where we fill in a form, upload my wifes NHS ID then wait for an email back from Voda...

How does international minutes work?

I bought 100 international minutes but noticed that some countries do not count for it -e.g Monaco.Is this designed this way? Whats the reason https://showbox.tools/ https://speedtest.vet/?

khabkean by 2: Seeker
  • 1209 Views
  • 1 replies
  • 0 thanks