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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Zinc Debt Collections and Vodafone

Hi, so I lost my job due to COVID. I struggled to pay a couple months bills and Vodafone sent me straight to Zinc despite me trying to arrange something - which is fine. I was contacted by a woman from Zinc who said if I pay a discounted amount by th...

nahkcz by • 2: Seeker
  • 8057 Views
  • 4 replies
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Vodafone entertainment

Hey so I like to know when it say that I have an entertainment package included in my contract, and I could pick between a few options and I picked YouTube premium does that mean I don't have to pay the 11.99 monthly fee or is it just gonna be added ...

Jempan92 by • 2: Seeker
  • 1147 Views
  • 1 replies
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Offers

I am already a Vodafone customer but I have found it difficult to pay 24 pounds monthly and the new customer offers for nearly the  same package is only 16 pounds/month, what do you recommend?

Charge not appearing on bill

A charge for £5 for 'Vodafone Devices Ltd'  is being taken from my bank statement ( I assume to cover the cost of my new phone) separately from my usual monthly mobile phone charge. It isn't included on my Vodafone monthly statement but I need to be ...

JulietO by • 1: Seeker
  • 4923 Views
  • 1 replies
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Vodafone won’t work in the US

I hope I’ve posted this in the correct place!So I’ve just arrived in the USA from the UK, my UK SIM says no service, so I purchased a Straight Talk SIM only pack, and this says no service also https://nox.tips/ https://xender.vip/?I’ve put my UK SIM ...

Unblock a blacklisted IMEI

My son had his phone stolen at the weekend, we reported it to Vodaphone, who then blacklisted the IMEI number.  However, we had the phone returned to us later the same day.  Since then we have contacted Vodaphone a number of times who say that they c...

cazm1977 by • 2: Seeker
  • 1678 Views
  • 1 replies
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VF Still Reporting My Closed Account To Credit Agency

I canceled my vodafone account after many years, a few months ago - due to poor customr service. However, recently I was applying for a mortgage, but was declined because of too many open 'accounts'. I didn't know what they were refering to. So, I en...

b86 by • 3: Seeker
  • 30124 Views
  • 173 replies
  • 0 thanks
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