Trade in with replacement glass

[samlewis94]

Hi, I'm looking to use the trade in tool but wandering what the rules are with trading in a phone that has had the glass replaced on the back of the phone? The phone has had the back of the phones glass cover replaced as it had previously cracked. The back glass was a genuine part and now looks brand new.

Thanks,

Sam

[Gemma]

@samlewis94 - please see the sections 11 and 13 of our Trade-In Terms and Conditions. This explains how you must answer the questions when completing the Trade-in Tool diagnostic checks and reasons why it might be rejected. I'd advise to see if this is a question that's asked when you go through the checks.