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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

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Trading in a phone using Vodafone Trade in

Hello thereI was wondering if someone can help me here, I've traded in a Iphone 11 using the Vodafone trade in. I've received the trade in bag and packed the phone up and put it in the trade in bag. On the 8th February 2021 I've sent it off using spe...

No voicemail symbol

Recently I started getting text alerts for voicemail - rather than the usual symbol alert.I've tried calling the voicemail and reset the setting to symbol (4) alerts .. but this just resulted in me getting a text saying I had 0 voicemails !! Phone is...

cant login to my account, wrong name or d.o.b.

hi, my account was under my dads name as i was under 18, when i turned 18 i had the account transferred to me.I am due an upgrade but when i try and speak to someone at Vodafone about this, one advisor says the account isn't under my name and another...

revy32 by • 2: Seeker
  • 1260 Views
  • 3 replies
  • 0 thanks

Annual upgrade not on account

Hi I can upgrade next week for the annual upgrade promise as I have an iPhone 11pro I spoke to someone a few month ago when EVO started to ask if annual upgrade was effected I was told it wasn’t and I can upgrade still. My Vodafone app/online account...

RLM123 by • 4: Newbie
  • 1580 Views
  • 5 replies
  • 0 thanks

No Internet

Hi, Took out an additional sim (Red 100), ordered an esim. Received QR within 24 hours. Installed it on phone. I can make calls and text only problem no data. It has 4G/5G in the corner but won't load up any pages or any apps that rely on Internet. H...

Aliraj by • 2: Seeker
  • 1822 Views
  • 4 replies
  • 0 thanks

Constant issues ruining credit rating

Always having to talk to someone in India creates more a problem meaning issues are never resolved. They say they are doing what they can but then proceed to put me and my partner in exactly the same problem EVERY SINGLE MONTH EVERY TIME WITHOUT FAIL...

Is this email genuine?

Just changed plan and received an email from @vodafone.com telling me 'You're almost there - you just need to click below to check and sign your new Device Plan.'Is this genuine?

Defence discount service card

Hi I wonder if somebody could help me. I'm an British army veteran with a dds (defence discount service) card. Would I be able to use this in store to join the Vodafone Advantage scheme? Thankyou for your time. 

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