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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Sim not activated after 36 hrs

Got a new pay monthly plan from fonehouse 2 days back.Got information from bank that direct debit from vodafone has been linked to my account. But sim not activated even after 36 hrs (after inserting it in the mobile.order was even earlier-48 hrs.Con...

Vasuki by 2: Seeker
  • 1458 Views
  • 2 replies
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Anyone know how to get through to these clowns?

All I need to do is get my money back which they should not have taken.Story so far....Cancelled a SIM only contract when found you cannot port your number within Vodafone, and they wanted to triple my bill for the pleasure of being a loyal customer!...

CCJ

I took a monthly mobile phone contract out in 2014 and ended it in 2019 with a perfect payment history. I was posting my number across to EE due to signal issues where I had moved to. I was told at the time that I had nothing to pay and have been una...

Banim10 by 2: Seeker
  • 1197 Views
  • 1 replies
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Voicemail not fully working...

Hello,All the family members, including myself have noticed that Voicemail is not properly working.People can leave a message, but none of us are being notified in the usual way that we have a voicemail message. All we do get is obviously a missed ca...

152bobby by 4: Newbie
  • 1342 Views
  • 1 replies
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Global roaming plus

I have noticed a change on the number of countries from 85 to 83 can anyone advice please ?

Guapsi by 3: Seeker
  • 2653 Views
  • 7 replies
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Insurance

I'm trying to find out if I have accidental damage insurance for my mobile. If so where can I find info about it. I've cracked the screen and have been quoted £70 locally to have it replaced. 

Additional SIM to My Account

Hi,I've just joined Vodafone from SKY, and was pondering whether I'd be eligible for discount if I take out another SIM for my wife?  It was discounted with SKY for having the 2 SIMs on my 1 account. Any help/advice would be appreciated. Kind Regards...

Resolved! VODAFONE iphone exchange

Hello, I have a question.  . I upgraded to an iphone 13 PRO. but i don’t think i’m happy with it, if i want to get this exchanged to the iphone pro MAX 13.  but the product is out of stock 6-8 weeks. can i get in contact to exchange in my 14 day cool...

Sim Only Deal for 0870? & Add-on call allowance for 0870?

Hey there,  Due to the nature of my job, I have to call a lot of 0870 numbers. So I would like to see does vodafone provides any sim only deals that includes more than 1000 mins free call allowance for 0870 numbers? Or any add-on packages for 0870 mi...