Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

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Phil by Community Manager (Retired)
  • 63404 Views
  • 160 replies
  • 12 thanks

eSim activation overseas

Hello! I'm an international student planning on travelling to the UK this September. I wanted to purchase a vodafone package and use eSim but was wondering whether the eSim can be activated while I am overseas? (Outside of the UK)

Annual upgrade

Hi just wondering has anyone done annual upgrade recently since you can pay for a phone for 3yr now? I can annual upgrade soon I know the t&c are for the same monthly price or more but now they do a 3yr plan option was wondering if you can choose tha...

RLM123 by 4: Newbie
  • 4267 Views
  • 14 replies
  • 0 thanks

Roaming in Jersey

I have global roaming on my plan, covering approx 50 countries. Does this cover Jersey in the Channel Islands?

What Happened?

What's happened to Vodafone?I was there at the beginning, selling the product and running Vodafone "Centres" in the nineties.I was proud to. The company offered both network coverage and support better than Cellnet/O2 or either of the two startup. Ro...

Sim card

Ordered a SIM card on Tuesday still not received it  might need to order from 02 or that as normally you get them within a day or 2

CLAUDE76 by 2: Seeker
  • 993 Views
  • 1 replies
  • 0 thanks

Transferring a Pay as you go number over to Pay Monthly...

When filling out the form to move a pay go number over to a new pay monthly plan here, it states under step 3 the following: "We'll (Vodafone) will apply any credit left on your Pay as you go account to your first Pay monthly bill." I had £23 credit ...

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WelshPaul by 16: Advanced member
  • 5731 Views
  • 12 replies
  • 0 thanks

Sim Swap my number missing

I have just had a sim swap as my one stopped working.      Everything now works fine again, but my phones own number is shown as not available in the sim manager and "about" on my Samsung S10.I have tried the online chat but the operator told me to l...

dhinxman by 4: Newbie
  • 1351 Views
  • 2 replies
  • 0 thanks

3rd party STAC code

I'm a (very) long term Vodafone pay-monthly personal customer but I've also got a 3(three) contract that has been  a "work" phone. I've just spent the last hour trying to convince 3 that I want to leave and there's absolutely nothing they can say/do ...

Resolved! Does contract end when number moved?

Hi There, My contract ran out at the end of June. I requested a PAC code and have swapped my number to a SIM only deal else where. I cannot log into my account to query what happens next. But can someone confirm, do I need to do anything in order to ...

Log-in problem

Hi.Currently unable to log in to my pay monthly account online.Password I have been using suddenly didn't work, was sent a temporary one, but that didn't work either.

Murrell by 2: Seeker
  • 1232 Views
  • 3 replies
  • 0 thanks