A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi there, I apologise if this is in the wrong section, but it's related to an iPhone 13 mini purchase, so thought this was probably the best place. I'm currently in a situation where my phone has given up, I'm in need of a new phone and I've narrowed...
Does anyone know why I am being charged an out of contract fee for sharing one of my contacts to someone
1 hour 50 minutes. Who says customer service is dead? Direct debit cancelled. Bet I'll get a call every day now!
Hi, I am wondering if Vodafone give the option of buying out the remaining months of my contract with O2 to switch over to Vodafone services. I am interested in the new Google Pixel 6, but currently on a contract with O2, whom I have not been impress...
Where is my final bill? Why hasn't it been posted yet?
I am a student living abroad for the year in Europe, can I still use my Vodafone contract (this contract is meant to be for 3 years and I only got it in July). Or, do I have to get a new sim from Belgium?
A few weeks ago I applied for a contract all went through signed the contract etc. A day later contacted by fraud team to say they need documents no problem. I assume because recently moved and autocorrect had spelt my name Harry instead of Henry. pr...
Hi, I recently upgraded my contract to an iPhone 12 pro max and as part of that I got a £15 a month discount for trading in my old device. I completed the necessary checks via the Vodafone app and it got approved but I still haven't received my trade...
A month or so back I upgraded, but had to wait a while as Zfold3 was out of stock... when it arrived I expected it to include a return pack for old trad-in Galaxy S20 Ultra. I've waited and nothing turned up, except yesterday a text saying return mus...
When I try to checkout my upgraded phone and plan, it keeps redirecting me back to "Review your order"? No error or form information is displayed... seems to be a bug? Steps:1. Filled out form2. Ticked "I agee to the terms and conditions"3. Hit "cont...
