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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! No service iphone 13

Hello all. I recently bought an iPhone13 from curries.co.uk and it arrived safely and i also signed up for a sim only plan through curries with Vodafone. Ive put the SIM in the phone however its been stuck on no service for quite a while now. When i ...

peve by 3: Seeker
  • 7618 Views
  • 8 replies
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Evo plan issue

Hi I seem to have a new issue where I have taken out a new additional Evo device plan. It shows as all active and I get the Pixel 6 Pro phone tomorrow. But for some reason whenever I try to make an additional payment on My Vodafone it keeps saying er...

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My phone doesn't work abroad

I was in France recently and my phone wouldn't pick up a French network. Data roaming was switched on, I tried searching for specific networks as well as searching automatically, I even tried taking the SIM card out to clean it (and replacing it) jus...

jmcnam by 2: Seeker
  • 19514 Views
  • 7 replies
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Switching to new deal with Vodafone through 3rd party

Hello.  I am a long-term customer of Vodafone on pay monthly, been with them for years and years.  Currently on a SIM only deal as I decided to stick with my last phone until it was on it's last legs, which it now is.I am looking at taking out a new ...

Paying more than agreed

Before I took my new contract out I agreed with the advisor a certain amount each month my newest bill has arrived (my second month) and it is £5pm more than I agreed

Gowski by 1: Seeker
  • 1885 Views
  • 1 replies
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Ending a contract - confused!!!

I am in the last month of a 12-month sim-only contract. Looking at my bills over the past year, line rental is paid in advance...so my contract is due to end on 20 November and I have just paid my October bill which clearly states I have paid my phon...

cam1210 by 2: Seeker
  • 3037 Views
  • 3 replies
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Contacting Vodafone is a joke...

Hi, when I call the number (either the 08080 one or 191 from my mobile) I just sit on hold for ages and no one ever answers.. The recoded message states were really busy (all the time??) and I should go to live chat as there are 100's of agents onlin...

Is this Vodafone?

Hi thereI requested a PAC number this morning and have since had a call off 01709 242676. Is this a Vodafone number?Thanks in advanceTony

change ownership

Hi, I would like to ask I have 3 mobile [Removed] My niece uses the last number. She was 18 and last month she has got her bank account. Therefore she filled in  form to change ownership to herself.  But now looks like something got mess. I dont know...

maggiegu by 1: Seeker
  • 1025 Views
  • 1 replies
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