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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Switching to new deal with Vodafone through 3rd party

Hello.  I am a long-term customer of Vodafone on pay monthly, been with them for years and years.  Currently on a SIM only deal as I decided to stick with my last phone until it was on it's last legs, which it now is.I am looking at taking out a new ...

Paying more than agreed

Before I took my new contract out I agreed with the advisor a certain amount each month my newest bill has arrived (my second month) and it is £5pm more than I agreed

Gowski by • 1: Seeker
  • 1899 Views
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Ending a contract - confused!!!

I am in the last month of a 12-month sim-only contract. Looking at my bills over the past year, line rental is paid in advance...so my contract is due to end on 20 November and I have just paid my October bill which clearly states I have paid my phon...

cam1210 by • 2: Seeker
  • 3049 Views
  • 3 replies
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Contacting Vodafone is a joke...

Hi, when I call the number (either the 08080 one or 191 from my mobile) I just sit on hold for ages and no one ever answers.. The recoded message states were really busy (all the time??) and I should go to live chat as there are 100's of agents onlin...

Is this Vodafone?

Hi thereI requested a PAC number this morning and have since had a call off 01709 242676. Is this a Vodafone number?Thanks in advanceTony

change ownership

Hi, I would like to ask I have 3 mobile [Removed] My niece uses the last number. She was 18 and last month she has got her bank account. Therefore she filled in  form to change ownership to herself.  But now looks like something got mess. I dont know...

maggiegu by • 1: Seeker
  • 1030 Views
  • 1 replies
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Picking up mobile voicemails from other phone

I have just purchased a Vodafone SIM and have been activating my voicemail. In order to retrieve my voicemails I normally dial 121 from my mobile. However I read that I can also pick up voicemails by calling 07836 121 121 as an alternative. However c...

ojos by • 4: Newbie
  • 39458 Views
  • 9 replies
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Advice for cancelling Pay Monthly contract no service

Afternoon everyone. I was hoping that some experienced souls could help me sort an urgent problem I recently moved to Vodafone pay monthly as we have stopped using pagers at my health centre and hospital that I work at, and need to use my Apple Watch...

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