Pay monthly

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Forum Posts

Advice for cancelling Pay Monthly contract no service

Afternoon everyone. I was hoping that some experienced souls could help me sort an urgent problem I recently moved to Vodafone pay monthly as we have stopped using pagers at my health centre and hospital that I work at, and need to use my Apple Watch...

Pay monthly

I contacted Vodafone last month to give 30 days notice to cancel my apple watch cos the contract was over.. the watch was linked to my iPhone via one number. I told the agent several times that its just the watch I'm cancelling, she reassured me she ...

Atswei by 3: Seeker
  • 1128 Views
  • 2 replies
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Resolved! red sim to basic sim

I am at end of contract on two red sim only deals, i would like to change both to basic sim only deals but when i go to the change your plan button, no basic sims are offered?I would like to keep both numbers having had them for 20+ years with vodafo...

nicksuch by 3: Seeker
  • 4503 Views
  • 9 replies
  • 0 thanks

Annual upgrade trade in

I have just received a message off Vodafone saying I need to pay an early upgrade fee because they haven’t received my mobile in time. I have proof it was signed for by Vodafone 15th October! So two weeks ago I sent it away. I’ve tried to speak to so...

RLM123 by 4: Newbie
  • 1781 Views
  • 5 replies
  • 0 thanks

Resolved! Moving a number from one phone to another

Hi , I have been a loyal Vodafone customer for 26 years and am on the verge of leaving never to come back. I shall explain why. I have a mobile with a monthly vodafone contract , which is now at the end of its 2 year contract and so 10-days ago I ask...

Smiley11 by 3: Seeker
  • 26291 Views
  • 28 replies
  • 0 thanks

Youtube premium Red entertainment - useless Vodafone. ISSUES

OK so since I started my new vodafone contract (which I kept only as I wanted the ent package), I selected youtube premium as that's what I needed.Seemed to be all ok, youtube premium added to my profile and for a month, all good. Then started gettin...

DC04R by 3: Seeker
  • 4451 Views
  • 11 replies
  • 0 thanks

Vodafone Reactivating Old Account

I closed my Vodafone account in mid 2020, and have just had notification from the CRA's that Vodafone have reactivated the account. I havent requested this, although I have asked Vodafone to stop reporting this account as it is closed.. Do I really h...

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pcg33k by 2: Seeker
  • 1642 Views
  • 2 replies
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Resolved! OneNumber Connectivity Plan

So I have a monthly contract and IPhone 11.  I have just bought an Apple Watch SE ( not through Vodafone).  I am having no success in adding the OneNumber £7.00 a month plan to my existing one so I can have my plan shared to my Watch as it is a cellu...

jonessj by 3: Seeker
  • 4933 Views
  • 4 replies
  • 0 thanks

VOXI porting issue

I chose the transfer date is 27 Oct and so far my phone is no signal and can not log in my account on VOXI website. I have contacted to VOXI CS last night for my issue. Then, CS told me that my porting is under process and so far is OK. I have tried ...

yeungson by 2: Seeker
  • 2039 Views
  • 3 replies
  • 0 thanks