Cancel Discovery Plus
I want to cancel by Discovery Plus subscription. The Vodafone Entrainment portal is not available `(displays error after loggin-on), and after waiting for about an hour in chat cue, the chat was cancelled.Any advise?
Pay monthly
A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Chat bots no use, hold music for 1 hour 39 minutes and counting. Any humans? Horrendous service.
Does Vodafone care at all? I'm hanging up after listening to this annoying hold music for 1 hour 39 minutes.
Employee Advantage Scheme
Hi,I have just upgraded my phone. Before upgrading, I enquired about the employee advantage scheme, however the code was not sent. I subsequently entered a chat with customer services who informed me that I should go ahead and order my upgrade onli...
Click and collect
Is click and collect still an option when purchasing an upgrade? I cannot find it when at checkout but on the website and on live chat they have said this is a possibility. I have also tried with various phones and the option is still not available.
How To Find Historic Data Usage
i have a pay-monthly plan, which allows 8Gb data each month. How can I find out how much data I have been using over past few months? This would be useful in knowing so that I can find the right plan next time.
how to find pin
I need help replacing my SIM card but the pin I'm certain is correct is not matching when I speak to an advisor. how can I find out what my pin is or change it?
I need to update my spending limit urgently. I have a phone which is overseas which cannot be used.
I have just tried to call customer services to amend a spending limit on a phone which is currently overseas and a message is now displayed stating "... you have now reached your spending limit...". When I call Vodafone (Saturday evening) the call st...
MyVodafone account registration
Hey there! I've been trying to open an account since the past two days, and it has been showing this error ever since. I was given a username and password that I can use to login, but even that is not working.Sorry, there seems to be a problemWe're w...
Sim Swap Failure/Nearly 7 Days of Hell (so far)
Hi, DAY 1: So this started on 24 September when I got a new phone and requested for my e-sim to be swapped over to the new phone. The QR code I was given did not work, when I contacted Vodafone I was told the order is still open and will be completed...
Failed Credit check.- Has anyone ever succesfully got to the bottom of why?
Hi. Applied for a pay monthly deal with vodafone through CPW.Declined the next day because a credit check was failed. Then started the complete joke of trying to ascertain why. Contact CPW.They say contact Vodafone. Contact Vodafone. They say contact...
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