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18-09-2024 08:35 AM
I am planning a visit to the USA and have a pay monthly contract.
I will have a separate phone with a USA Sim for calls and data / internet in the USA.
The only thing I will need my UK phone with it's Vodafone Sim is to be able to receive security texts from my Bank and Credit Card companies and make calls to them if necessary.
I understand I will have to pay the daily roaming charge if I use my phone for sending or receiving calls / texts.
I will have mobile data turned off - so, do I still get charged if there are no calls and texts on a specific day - i.e. the phone is not used?
23-10-2024 03:59 PM
No problem. It's worth noting that when I raised the issue via their web chat I was robbed off and told it was standard to charge for receiving texts (I challenged that with their own website). I then phoned their support and got through to a very helpful guy, and the majority of charges are being refunded as account credit