Upgrading through 3rd party

[afgzee]

Hi.

I have 6 contracts with vodafone in total. 3 i got direct from vodafone so there are 2 separate monthly payments on my account, and the other 3 i got from 3rd parties there is just 1 monthly payment. 

If i understand correctly if i upgrade through vodafone a credit check will be performed but if i upgrade through a 3rd party a credit check wont be performed as im not taking a "loan" out with vodafone.

Is my understanding correct? 

Thanks

[AnnS]

This is taken from the Carphone site @afgzee there will be information available through the third party site fore credit checking.

'We have to carry out a credit check every time one of our customers signs up to a pay monthly mobile phone contact broadband contract or credit agreement'

The third party will still be providing an expensive device.

[afgzee]

thank you for that. But i've been with EE and Three in the past who's never had to run a credit check.

The 3rd party would be either affordable mobiles or fonehouse. The contract will be cheaper then what im actually paying. I do understand if im taking it direct from vodafone as im taking 2 agreements one service plan and one device plan, but with 3rd parties its just one plan. 

[afgzee]

Can anyone from Vodafone or someone who may know let me know if a credit check will be performed when upgrading through a 3rd party? With the 3rd party there are not 2 seperate agreements. 

[Andy]

Hi @afgzee 👋 A credit check will be normally be performed when upgrading or taking out a new connection, this is to assess the affordability of the mobile contract that you have chosen. If a hard credit check has to take place, I would expect the company you are ordering the upgrade through to confirm if a check is taking place and if you're happy to proceed with your order.