Wileyfox

[scotcj]

Bought my wife a new phone for Xmas wileyfox (iv previously owned one and had no problems) 

She however cannot send or receive text messages.  No issues with Internet or calls just text messages the problem.  

Any advice appreciated. 

[AnnS · Accepted solution]

Hi @scotcj 

You don't mention if your Wife is PAYG or contract.  However, for text messaging this won't make any differerence.

The most likely reason will be the text messaging centre number, this should be +447785016005.  To enter the correct number, your Wife will need to tap on text messaging, settings and scroll down to SMS centre number, enter and save the correct number.

There is further information here:  What should I do if I can’t send or receive text messages? 

edit.  I have moved the thread to the pay monthly board.

[scotcj]

That's it sorted. She was contract.  

Thanks very much for your help something so simple and I just couldn't figure it out.