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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

The sins of the parent visited - VOXI is an epic fail

I have to admit that although I reluctantly went back on a vow I made in 2010 never to use Vodafone or have anything to do with them...I reluctantly gave in to VOXI for two reasons:1. The iPhone Pro Max on 36 months was the cheapest I could find anyw...

bogaitc by 2: Seeker
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5G GIGACUBE STRICT NAT PS4

Just received the gigacube today in hopes to get higher mbps and game with close to no issues whatsoever.. only to find that the Nat type is on strict and can no longer play with my friends. I’m paying 50£ a month for the 5G gigacube, I don’t want to...

Credit check declined despite Excellent credit rating

Hello,I've seen many others post here about my exact problem:I went to take out a pay monthly contract and got declined, despite a) being a current Vodafone customer and b) having an Excellent credit rating.I've never been declined for credit in my l...

deuchney by 3: Seeker
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eSIM transfer when upgrading iPhone

Hello. I upgraded my iPhone from 13 to 15  I already had an eSIM. I wanted to find out how to transfer the sim. Vodafone has no resources to guide you and the staff had no idea. the solution is actually very simple so I though I would write it here s...

Using PAC without penalty?

Hi,I’m a current Vodafone customer, and will be changing provider when my contract comes to an end. However, I was wondering when I could officially use my PAC code without penalty?I’ve logged into myvodafone and it shows the following:Contract ends ...

How is 5G roaming these days?

Hey All, Looking for some anecdotal responses here as Vodafone’s website doesn’t seem to have been updated on this topic since 2019.So the question is, for you guys who use Vodafone on pay monthly. Are you getting 5G when roaming overseas?The website...

donnyguy by 16: Advanced member
  • 1610 Views
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CCJ ORDER ON DEBT I DIDNT OWE

In Nov 21 I had a CCJ placed on my credit report for a debit i did not owe. I was not even made aware about it until i’ve checked now in 2024 about to start renting! I closed my account with vodaphone once my contract had ended in September 2021 and ...

Account has been blocked

2 years into my current contract, so upgraded my device first thing this morning. Vodafone have taken the cost of the device from my account, but this afternoon decided to block my account due to suspected fraud.  After a live chat and phone call the...

Robw91 by 2: Seeker
  • 3506 Views
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