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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Gold Number Sales

We’re constantly looking at ways to offer better products and services for our customers and are happy to announce our great new proposition – Gold Number Sales! What’s a Gold Number? Why get stuck with that randomly assigned number, when you can cho...

Gold numbers 2.png
Phil by Community Manager (Retired)
  • 160 replies
  • 13 thanks

PAC code issues, EE blame Voda, Voda blame EE

So I was given a PAC code for two numbers on my account, then I was told I needed 1 per number, so I went and got 1 per number.1 of my numbers has successfully portedBut the PAC code EE give me, Vodafone says doesnt match the system. We've then tried...

App download not working

The app required updating to use it  . I have an older version of iOS . It said you could use the previous version but that download does not work

iPhone 14 Pro doesn’t work abroad

My iPhone 14 Pro doesn’t work abroad. I am unable to use 4G or make any calls unless connected to a WiFi. The display shows that it’s within 4G network, I don’t have any restrictions on the account, and have roaming and automatic network selection en...

Resolved! Can I buy a friend's contract phone?

A friend of mine has recently got  a new iPhone. He doesn't  feel he needs the new phone so was looking to sell it. Can I buy it or does the phone belong to Vodafone. It's a new 36 month contract where he has paid £80 for the phone and the rest is mo...

Marketing Preferences - Device and Service Preferences

I have a contract with five SIM Only sub-contracts, three are for my kids' phones. I log in to my account and choose which of the five phone numbers I wish to examine without issue.I would normally expect full control of all other components too, but...

frunet by 4: Newbie
  • 4 replies
  • 0 thanks

Cancelling tracker issues

I brought 2 trackers from your website 3 years ago, I cant access the curve app as its not recognising my details and just asks for a phone number which is not correct when I enter.  The last email I had from you was a year ago stating that my paymen...

Resolved! Roaming in Turkey

Going on holiday in Turkey for 10 days.I am pay monthly but my plan doesn't include the global roaming extra.Am I correct to assume that I could upgrade my plan a day before travelling, benefit from the global roaming, upon return cancel within 14 da...

5G Ultra

Has anyone managed to actually try it yet? I can't imagine there's many new and upgrading customers using an older Samsung phone but be interesting to see some comments and speeds from the user that has managed to get it!

chistery by 16: Advanced member
  • 33 replies
  • 1 thanks