Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

eSIM transfer when upgrading iPhone

Hello. I upgraded my iPhone from 13 to 15  I already had an eSIM. I wanted to find out how to transfer the sim. Vodafone has no resources to guide you and the staff had no idea. the solution is actually very simple so I though I would write it here s...

Using PAC without penalty?

Hi,I’m a current Vodafone customer, and will be changing provider when my contract comes to an end. However, I was wondering when I could officially use my PAC code without penalty?I’ve logged into myvodafone and it shows the following:Contract ends ...

How is 5G roaming these days?

Hey All, Looking for some anecdotal responses here as Vodafone’s website doesn’t seem to have been updated on this topic since 2019.So the question is, for you guys who use Vodafone on pay monthly. Are you getting 5G when roaming overseas?The website...

donnyguy by 16: Advanced member
  • 1623 Views
  • 7 replies
  • 0 thanks

CCJ ORDER ON DEBT I DIDNT OWE

In Nov 21 I had a CCJ placed on my credit report for a debit i did not owe. I was not even made aware about it until i’ve checked now in 2024 about to start renting! I closed my account with vodaphone once my contract had ended in September 2021 and ...

Account has been blocked

2 years into my current contract, so upgraded my device first thing this morning. Vodafone have taken the cost of the device from my account, but this afternoon decided to block my account due to suspected fraud.  After a live chat and phone call the...

Robw91 by 2: Seeker
  • 3514 Views
  • 4 replies
  • 0 thanks

Missing trade in phone!

Hi, I wonder if anyone has had a similar experience amd where to go from here.I did a trade in deal for my Galaxy Z Fold 4 to the new Ultra 24. The deal was too good and decided this was my best option to receive money off.Vodafone sent me a prepaid ...

Credit Checking - Flawed Process

I’m eligible for an upgrade and went to do so via the app but my credit check came back declined. I’ve a credit score of 1000/1000, never missed a payment for anything and also on the electoral role. I rang Vodafone who weren’t particularly helpful a...

Wharfey by 3: Seeker
  • 833 Views
  • 5 replies
  • 1 thanks