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Forum Posts

Delay in receiving phones

I took out two contracts for the google pixle8 125GB 5G Ultra on the 22nd July for my teens.  I was told at the time that I would get the phones  within 24-48hrs.  10 days later (today) I get another message saying that they have not received stock f...

Database maintenance issues?

So, my mobile contract is coming up for renewal...  When I've logged into the Vodafone UK site it tells me that my details are incomplete.  I managed to figure out that for some reason it looks as if the database records for addresses may have change...

Resolved! Upgrading on Evo 12/24 month contract

Dear Vodafone and fellow Vodafone customers, I asked before about Evo and leaving when the device was paid in full.  I just want to check if that is still the case?Just confused as I can see 12/24 Airtime contract - so just want to check if I take a ...

New Internetinthecar plans don't make any sense

Hi all,In the past I had an internetinthecar plan from Vodafone which cost £100 for 100GB with a one year expiry, which seemed like a pretty fair deal.  It then wasn't possible to buy any internetinthecar plans in the UK for about a year/18 months du...

buntab by 2: Seeker
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Buying a new phone & contract

Hi, I am looking at buying a new phone with Vodafone but when I try online I have to buy an airtime bundle with it. If I already have a pay monthly contract with Vodafone, is it possible to just buy the phone and still use the contract and SIM card I...

No network

Hi, I’ve been with Vodafone for at least 11+ years and have never received such shocking service from any company in my life.26th June left VF to join EE until VF rang with a better offer which I foolishly accepted,  4th July I had been sent a new si...

Stella1 by 3: Seeker
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  • 2 replies
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Resolved! Vodafone basic plans are still misleading

Basics plan does not come with 5G despite all the misleading information suggesting they do. Please can someone point me to the bit online that says they are 4G  only before I go to advertising standards. Is a Basics SIM only plan not a SIM only plan...

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TV175 by 4: Newbie
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Only getting edge since last night

I have been with Vodafone for about a month now on a brand new S24 Ultra and all has been great.I turned my phone off last night and since I powered it back on I can only get 2G (Edge) whereas previously it would be 4G or 5G. This is independent of l...