Pay monthly

A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Not getting 5g

I've been on several 5g ready phones in the past few years, I'm on s22 ultra with a 5g plan with all settings on the phone correct but have never seen a 5g signal even if standing next to a 5g mast. I've tried all the suggestions like restarting and ...

ashall3n by 4: Newbie
  • 14340 Views
  • 10 replies
  • 1 thanks

Vodafone Pay Monthly SIM not registered to the network

I took out a pay monthly contract with a new phone for my elderly Grandad from Vodafone through Buymobiles.net last Thursday as it seemed to be a great deal but  ever since receiving the phone and SIM, the SIM just hasn’t been connected to the networ...

Oxygen87 by 3: Seeker
  • 1094 Views
  • 4 replies
  • 1 thanks

DEFAULT ON ACCOUNT

Hi there I had an account with Vodafone for many years and came into financial difficulty and ended up defaulting on my account. I checked my credit history it shows that I owe Vodafone-LTD some money as a default was recorded on my Vodafone LTD acco...

Casbah69 by 3: Seeker
  • 820 Views
  • 5 replies
  • 0 thanks

Resolved! 4G logo but data not working

I'm hoping someone can help me before I port out as I've not been able to get a resolution from CS.The 4G/5G logo shows in the status bar of my s23 like data is connected but I'm not actually able to load webpages and speedtests fail. (Almost like a ...

wilsiano by 2: Seeker
  • 1748 Views
  • 2 replies
  • 0 thanks

return device for upgrade lost

im absolutely gutted with vodafone customer service’s  on 16th may i have cancelled my upgrade request a dpd returns on the 17th may drop off my parcel on 22nd my parcel was delivered to vodafone today is the 30th until now no message sent to me abou...

Unable to claim Vodafone Advantage Code

I have been trying to claim a vodafone advantage code for the last few days but the claim button would not work.I have tracked the issue down to https://vea2020admin.production.ggmrhub.co.uk/voucher/claim/ 404 (Not Found) So it seems the button to cl...

casti3 by 2: Seeker
  • 1899 Views
  • 12 replies
  • 0 thanks

Can not select Spotify as Entertainment Option.

Hello, last month I signed upto vodafone with the promise of Spotify as a free entertainment option. This is stated in the welcome Email I recieved.I already had a Spotify subscription, so I cancelled it and it now has now came to the day I need to a...

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Vodafone Universal Package

Morning All,First time poster here.I've recently had a complaint regarding an incorrect tariff being applied to my account. Yesterday I was assured that it was being resolved, however I now seem to be on the 'Universal Package' at £100 a month for 2G...

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PughTube by 2: Seeker
  • 344 Views
  • 1 replies
  • 0 thanks

Failed credit check

So applied for the new I phone 15 pro max today for myself and my wife did hers on her device today also, hers went through but mine didn’t it said I failed credit check even though my credit is good and yet I even paid off the balance of my loan agr...

Gmanno1 by 2: Seeker
  • 577 Views
  • 2 replies
  • 1 thanks