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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Sorry, you can't activate your eSIM right now' error message

HiIn My Vodafone, I clicked 'Activate my eSIM,' expecting it to take me to the menu where I could get a new eSIM, as it normally would. However, instead of that, I received a 'Sorry, you can't activate your eSIM right now' error message.This is a new...

fmrdmf by 2: Seeker
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Absolutely shocking

I have traded in my mobile … I sent my phone  on the 21st of sept and dpd have said they won’t deliver my phone back to Vodaphone until the 7th October - DPD are useless and won’t help me and neither will Vodafone does anybody know who can help me!! ...

Who to contact about arrears on a closed account?

My Vodafone account fell into arrears last year and was eventually closed. There is an outstanding amount which I need to address, which seems to have been passed to a debt collection agency at some point. Really need to discuss affordable repayment ...

Resolved! Contracts and credit

Hi there ive been with vodafone broadband since jan 11th, I have really bad credit and suprised i got it. I have gotten this bad credit for not paying on contract phone years ago (2017.) I was wondering if i applied to get a vodafone contract phone w...

Billing Issues

Hi, does anyone know if there is a direct number for the billing back office team. Thanks

Esim

Hi, I’m swapping to a different phone tonight (iPhone to iPhone)…., have an eSIM and want to move it to my new phone. is it simply select the ‘delete esim’ option from my existing phone before I wipe it and reset it and then I’ll receive an email wit...

5G Ultra

Has anyone managed to actually try it yet? I can't imagine there's many new and upgrading customers using an older Samsung phone but be interesting to see some comments and speeds from the user that has managed to get it!https://www.vodafone.co.uk/ne...

chistery by 16: Advanced member
  • 9899 Views
  • 35 replies
  • 1 thanks