Yesterday, early morning I decided to setup my new phone an iPhone 13. Everything seemed to transfer ok until I put in the sim from my old SE iPhone into the new phone. I received a text thanking me for requesting a sim swap and an e-sim transfer. No...
I have a Pixel 7 with a current vodafone pay monthly contract. We are going to NZ for 4 weeks and wondered if you can buy a local Vodafone sim at Auckland Airport and if this will work in my mobile? If not, are there any prepaid roaming packages th...
I took out an unlimited xtra + entertainment bundle in April and was told I would be able to have Spotify as part of this deal. I had great difficulty activating this feature but eventually with the help of an advisor on the 191 was able to get it...
Good Afternoon,I was trying to access My Vodafone to sort my bill out, only it's not recognizing my personal details. Could somebody please tell me what I can do, as my bill is overdue and I really would like to sort it out now I am able?Kind Regards...
Hello, my latest credit report (May 2024) is showing a missed payment, but it’s from an old account from 2013 which should have been closed It’s had an adverse effect on my credit score Is there anything that can be done to remove this from my report...
HiI order a phone today and got order confirmation around 3.30pm. Are phones dispatched from Vodafone on a Sunday evening? Or will it be tomorrow before it's dispatched? Thanks
I ported in my EE number to Vodafone which should have taken 24 hours. Three days later I still have no mobile service and was instructed to wait up to 5 working days. I have no home landline hence I had to get a mobile line with three just to be abl...
Hi everyone.Can someone please explain to me in laymen's terms the difference between the £39 EU & ROW Data Spend Cap £250 Roaming Spend LimitI did ask in live chat and I wound up more confused than ever, I did check in my terms and conditions, but ...
So.. I upgraded both lines on my account, my new plans include 5g ultra. One plan has it listed as an active extra in the extras tab on the app, and mentions it in the my plan section, on the other line it says I have no active extras in the extras ...
Hi there,My stupid teenage self missed a payment at the end of my Vodafone contract in July 2017 which I didn't realise had an impact on my credit score until 2022, at which point it was impossible to get through to Vodafone to make the payment. So I...
