A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).
Hi, I'm having an issue where it appears my online Vodafone account is tied to an old PAYG plan I no longer use but My Vodafone app is set up for my current Pay Monthly plan (under a different account number).Is there a way to resolve this so that my...
I've requested a PAC code by texting 65075 and my pin but Vodafone won't send the code. The company wants me to phone them and be charged at the same time. I belive this is illegal
I'm now a week down the line since my number was ported to vodafone and I can't connect, call or relieve. Each and evert time I call CS they tell me it'll be a further 24 hrs! So far I've listed but a week is beyond a joke. I've had emails telling me...
Hi I am having an absolute nightmare with Vodafone. I called a week ago to port my pay as you go number over to a monthly contract. I was told that it would take 24hrs. I have called several times over the course of the week only to find various exc...
I'm unable to access MyVodafone as I need to reset my password. As part of this it advises to request a security code which will be received by sms. I've tried this dozens of times now and I have never received the code. Other sms messages come throu...
Hello,I tried to apply for a pay monthly contract but failed my credit check twice. I have the maximum credit score on both Experian and Equifax, and no check was performed. I have noticed this is not uncommon when looking at other messages from the ...
HiI've recently done a order that still being processed. Credit check passed, documents all signed, upfront fee paid. Delivery was supposed to be today, took time off work.Tracker currently still says order processing. The chat as I'm already a custo...
Hi,Hoping someone can help me urgently with a defaulted account, I had an account started in 2015 to 2017 where at the end I upgraded early, but as a result of this my account was showing outstanding payments still and as a result on my credit check ...
Is there a minimum reasonable service clause in the full contract
Vodafail is still billing me despite using pac code how do I end this madness?
