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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Upgrading on Evo 12/24 month contract

Dear Vodafone and fellow Vodafone customers, I asked before about Evo and leaving when the device was paid in full.  I just want to check if that is still the case?Just confused as I can see 12/24 Airtime contract - so just want to check if I take a ...

New Internetinthecar plans don't make any sense

Hi all,In the past I had an internetinthecar plan from Vodafone which cost £100 for 100GB with a one year expiry, which seemed like a pretty fair deal.  It then wasn't possible to buy any internetinthecar plans in the UK for about a year/18 months du...

buntab by 2: Seeker
  • 243 Views
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Buying a new phone & contract

Hi, I am looking at buying a new phone with Vodafone but when I try online I have to buy an airtime bundle with it. If I already have a pay monthly contract with Vodafone, is it possible to just buy the phone and still use the contract and SIM card I...

No network

Hi, I’ve been with Vodafone for at least 11+ years and have never received such shocking service from any company in my life.26th June left VF to join EE until VF rang with a better offer which I foolishly accepted,  4th July I had been sent a new si...

Stella1 by 3: Seeker
  • 301 Views
  • 2 replies
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Resolved! Vodafone basic plans are still misleading

Basics plan does not come with 5G despite all the misleading information suggesting they do. Please can someone point me to the bit online that says they are 4G  only before I go to advertising standards. Is a Basics SIM only plan not a SIM only plan...

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TV175 by 4: Newbie
  • 3120 Views
  • 9 replies
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Only getting edge since last night

I have been with Vodafone for about a month now on a brand new S24 Ultra and all has been great.I turned my phone off last night and since I powered it back on I can only get 2G (Edge) whereas previously it would be 4G or 5G. This is independent of l...

Resolved! New phone not showing Vodafone network

Just set up my new phone today. Received email to say my old number from BT mobile  will be ported tmrw. All apps and everything are downloading okay but there is no network showing. Is this normal.. how long should it take for the network to show? 

Luna2020 by 2: Seeker
  • 1810 Views
  • 5 replies
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OneNumber 5G cibbectuib

Hi! I got a tablet OneNumber added to my account, but the eSIM only connects to the 4G network. Despite trying to get it provisioned to access 5G, I was getting "computer says no" responses (though it was confirmed, that given ICCID is not provisione...

sirgader by 4: Newbie
  • 531 Views
  • 4 replies
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