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Forum Posts

Youtube premium stopped working after 1 month

As per the title. it no longer worksI have been on the phone to them, followed all the steps at least 20 times. They have disconnected my SIM, renewed and refreshed my account. Sent the text etc etc etc. Absolutely nothing has worked. Has anyone actu...

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PAYG text to alternate number?

Good evening all, I have now received 2 of the same text to the alternate phone number that is registered on my account in relation to PAYG/Pay as you go, even when I do not have any kind of PAYG products, and additionally, my alternate phone number ...

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YouTube Premium

Hello there cannot add YouTube premium from my entertainment package, due to a message saying I have had a free trial before with YouTube?

Emedd5 by 2: Seeker
  • 853 Views
  • 4 replies
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Vodafone app has asked for a reset and won't let me in

The Vodafone app won't let me in. Said it needed a "reset ". Tried to log in but says there is a system fault and needs to send a text to my phone.  But the drop down list malfunctions and doesn't display any phone numbers.Is this a known issue?

jx_geol by 4: Newbie
  • 682 Views
  • 2 replies
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Porting from O2

Hi thereI bought a SIM only Vodafone package on Wednesday this week, registered and got a PAC code from O2 and the switch was supposed to occur on Thursday. I received an email thanking me for my order and another with my temporary account password. ...

Retrieve disconnected number ??

Hi. I had a mobile number which I chose to disconnect back in May this year. However on the day it was disconnected I changed my mind and phoned Vodafone to request for a PAC code. However I was informed that it was too late. Since May I have phoned ...

Radi0girl by 1: Seeker
  • 77989 Views
  • 140 replies
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Credit check fail

I have been a customer on Vodafone for nearly 20 years. Had lot's of phones and deals. I have had my Iphone 11 Pro Max for a good 4 years and have been on sim-only the past year. I recently failed a credit check whilst upgrading. Even my appeal faile...

Cannot log in due to broken phone

I have smashed my phone, and wanted to log in to my account to see if I could get a new one. However, it seems I am unable to do this, as I can't receive the security code I need to log in via SMS. I don't have another phone I can use to put my sim i...

alousana by 2: Seeker
  • 685 Views
  • 1 replies
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Resolved! Vodafone Billing Issues?

I've been on Red lite for a while now, which is supposed to be €45 a month, this month the bill had an extra €25 added for account adjustment with no breakdown or explanation. Has this happened to anyone else? 

jgeek by 3: Seeker
  • 2134 Views
  • 7 replies
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