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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Account from 2017 set as default on credit check

Hi,Hoping someone can help me urgently with a defaulted account, I had an account started in 2015 to 2017 where at the end I upgraded early, but as a result of this my account was showing outstanding payments still and as a result on my credit check ...

Why do need to pay final bill

I ordered a vodafone esim contract on 17 july on carphone warehouse website but i find out that my phone doesn't support esim so i contact with carphone warehouse(18  july )to cancel my contract and i was told by the customer service team that my  co...

xin by 2: Seeker
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  • 3 replies
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About upgrading

Hi I have already have contract with Vodafone if I upgrade how much it will cost if I need iPhone 15 pro max 

network and internet issues abroad

Hello. In March, I updated my contract and chose Unlimited Max Xtra Euro Roam. In England, everything worked for me, the network and the Internet without any problems. In May I went on holiday to Poland for a week and after landing I couldn't get a s...

Tom2134 by 3: Seeker
  • 674 Views
  • 4 replies
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No data

HiSo I upgraded my phone and airtime plan on Monday and since then I can not get my data to work, but can call and send sms. converted my sim to an eSIM. Took out a month month contract on an eSIM tried it on the same device and the data works on tha...

Delay in receiving phones

I took out two contracts for the google pixle8 125GB 5G Ultra on the 22nd July for my teens.  I was told at the time that I would get the phones  within 24-48hrs.  10 days later (today) I get another message saying that they have not received stock f...