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Closed account still showing £8 balance

Hollytheplumb
2: Seeker
2: Seeker

I left Vodafone a couple of years ago, however I have an ‘active’ account on my credit file with a balance of £8. It is not showing a default but is simply just there. Could someone contact me so I can get this account closed, not sure if I owe £8 or am owed £8. 

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Unfortunately there is no access to accounts here via the forum @Hollytheplumb 

You'll need to contact the Vodafone Social Media Teams via Facebook or X for assistance. 

https://forum.vodafone.co.uk/t5/About-the-Community/Contact-us-about-account-related-queries. 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

AnnS
17: Community Champion
17: Community Champion

Try completing and submitting this form @Hollytheplumb 

https://www.vodafone.co.uk/credit-file-support/