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Forum Posts

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Incorrect default and CRA reporting.

I’m just wondering if anyone else has been having issues with Vodafone reporting defaults and missed payments.Back in Feb 2018 I paid my finally amount owed in store of 170.67. The account was removed and marked as closed shortly after with Experian ...

thut047 by • 3: Seeker
  • 954 Views
  • 5 replies
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Xtra: 6x Unlimited Data Boosters - How to use them?

My new plan includes this, but there's no mention of them in My Vodafone.Whilst calling Vodafone tech support, I was told I can call and they'll activate them if needed. Really? That doesn't sound right to me. Shouldn't I see this listed in my accoun...

chistery by • 16: Advanced member
  • 4098 Views
  • 9 replies
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Airline and Maritime costs - beware!

hi - users should be aware there is now a service called Airline and Maritime on international flights. While in the air, probably while you are sleeping, unless you disable Roaming, and if you have International package on your plan, you will get ch...

evanvrs by • 3: Seeker
  • 950 Views
  • 6 replies
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Why are Vodafone trying to take cancellation fee???

I had cancelled my contract with vodafone and they sent me a message saying I have within 30 days to change it and received a PAC code. Now they are telling me that i have to pay a cancellation fee of over £400 because I was supposed to do this 14 da...

My Vodafone App

I have recently upgraded my SIM only contract using mobiles.co.uk my upgrade went through quickly. However on the my Vodafone app home page it states I have 100gb available and I only see the extra 100gb if I click on my plan. My previous SIM only al...

malky39 by • 4: Newbie
  • 773 Views
  • 5 replies
  • 0 thanks

USA Roaming

I am planning a visit to the USA and have a pay monthly contract.I will have a separate phone with a USA Sim for calls and data / internet in the USA.The only thing I will need my UK phone with it's Vodafone Sim is to be able to receive security text...

Tats22 by • 3: Seeker
  • 3734 Views
  • 20 replies
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Getting that final bill just doesn't quite work properly!

So thanks to only being offered uncompetitive contract rates for my mobile, I left Vodafone (as soon as I left I had the offer to stay at my previous rate - too late!).  However, easy access to billing seems to get withdrawn before the final bill is ...

Default on credit file but no bill ever received

I moved to EE around a year ago now and contacted Vodafone to cancel my contract and obtain a puk code to carry the number over to EE. This was done and i was told a final bill would include the cancellation cost and be issued as usual. Unfortunately...

Credit default

Hi,  I have discovered an unknown credit default against my credit score for the last two months, despite paying the contract off in full on two contracts. Can someone please contact me reference this, please? I am requesting to have it removed as I ...

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