Hey all,Was wondering if anyone had any advice with what to do in this situation.I joined Vodafone on 17th August and then requested to transfer my mobile number from Asda Mobile on 21st August. The port was schedueled to take place on 22nd August (T...
I have an airtime contract that has expired and as I am happy with the price and unlimited internet I have continued to use it out of contract until the device payments are complete. (Its annoying that airtime is 2 years whereas the device is 3 years...
Hi,I applied for a phone contract via Carphone Warehouse and my application was refused, turns out checking my Equifax account they had my address incorrect on all my active financial accounts (a mistake on their side, no other credit agency has this...
Getting really frustrated with Vodafone as it seems I am getting different answers and my issue still is not solved.So I have one account with two mobile numbers that my daughters use - which for the sake one ease I with refer to as mobile 1 and mobi...
Hi, I've seen a number of people have had this issue and it's been a pain to fix so I'm hoping it's gotten easier. I've lost YouTube Premium after 5 months even though I should have it for 24 months. According to YouTube the subscription ended on 23r...
I received a tracking number along with an order confirmation email for my "Only SIM" plan. The tracking information shows that the package has been delivered, but my mailbox is empty, and I haven't received anything. Is there a difference between Vo...
I took out an additional SIM only plan on the 15.08.24 and then requested it be cancelled under the 14-day cooling-off period on the 22.08.24 (Oeder No. SBL-1000000737455201).When I log in to my Vodafone online account, the SIM only plan is still sho...
Hi VodafoneMy account has been closed on 7th January, final bill paid in February and £0 balance on account.You are still reporting to credit reference agencies that the account is active, and not closed and Settled.I have spoken with your customer s...
Hi, I'm having an issue where it appears my online Vodafone account is tied to an old PAYG plan I no longer use but My Vodafone app is set up for my current Pay Monthly plan (under a different account number).Is there a way to resolve this so that my...
I've requested a PAC code by texting 65075 and my pin but Vodafone won't send the code. The company wants me to phone them and be charged at the same time. I belive this is illegal
