Hello, @Davesummerh. I hope you're well.
It's disappointing to hear about the issues which you've been having with the service, as it's our aim to provide a strong and stable connection. However, no service is fault free and so issues may arise, although we'll always work to resolve them as quickly as possible.
If you'd like to discuss this with us in more detail, please reach out to us on Social Media.
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