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A place to discuss the My Vodafone App, bundles, Vodafone devices and more. For any account specific issues, contact Customer Services (here).

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Forum Posts

Resolved! Vodafone Live Chat

Can someone explain why live chat NEVER works?   How frustrating!

RLUK by 2: Seeker
  • 37253 Views
  • 13 replies
  • 1 thanks

Resolved! Vodafone showing on my credit report

I closed my account over a year ago after signing up to a 30 day contract. I actually closed the account within the 14 day cooling off period.  (approx 24/8/18) The account is still showing as active on my credit report - can someone help please. tha...

alictait by 2: Seeker
  • 4156 Views
  • 2 replies
  • 0 thanks

Resolved! Transfer of phone No by PAC

How do I transfer a No from a phone with suspended account - I have the PAC code but Vodaphone have advised that account needs to be active in order to effect the transfer - can I activate the old phone with a pay as you go??

Resolved! Turning off text alerts for missed calls

I have recently got a new mobile phone contract and this seems to have reset my Voicemail settings. I used to get texts if someone left a Voicemail but not not for missed calls where they didn't. How can I turn off text alerts for missed calls?(Alert...

freddyk by 2: Seeker
  • 6516 Views
  • 2 replies
  • 0 thanks

Resolved! Good feedback

Hi all just wanted to post some good feedback  my dad took out a sim only deal yesterday and was serverd by amy who was professional friendly and made us feel comfortable would it be possible to pass this on to amy in dumfries store?

Blocked from 18+ sites even with content bar disabled

Hi,I am not able to access any websites that Vodafone deems as 18+ and just get redirected to a Vodafone homepage. This has been going on for ages. Im age verified and there is no content control bar. Any way to resolve this? I have already tried on/...

Stymr1 by 2: Seeker
  • 2219 Views
  • 1 replies
  • 0 thanks

Resolved! What happens to SMS and Calls when the number ports?

Hi all, As the title states - I'm curious as to what happens to SMS and calls when the number port just happens, that is when you lose service on your original provider and the new provider (in the case Vodafone), and you need to restart the phone wi...

MrAlex94 by 2: Seeker
  • 8944 Views
  • 5 replies
  • 0 thanks