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Unlocked iPhone 8 but still not working

Fennhead6
2: Seeker
2: Seeker

Received an email to say the iPhone is unlocked but the other network sim is recognised? 

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Fennhead6 

 

The Vodafone Network lets a person know by email it's unlocking has been requested to Apple after accepting your Nuc online unlock request which I see has been sent to you.

 

Please Note > The iPhone isn't actually usually unlocked to all networks at this stage when Vodafone email you. 

 

What happens is Apple then process the Networks request and occasionally this can take Apple approximately from a few days upto a further 30+ days sometimes from Vodafone's email to complete an unlock request made by a Network. 

To complete the process please periodically insert an active i.e. connects to mobile network data, alternative Networks Sim Card in the iPhone with hooking upto iTunes is only typically needed if its an iPhone 4 or older although it wouldn't harm to do so. 

From the iPhone 5 onwards there's not normally the need to hook up to iTunes to complete the process. 

When it's unlocked you should see a pop up message and the alternatives Networks name will show in the iPhone's status bar. 

 

🌈 Stay Safe  🌈 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Hi 

thanks for your reply. I have received an email from vodaphone this afternoon to say it's been unlocked, is this still not the case?

BandOfBrothers
17: Community Champion
17: Community Champion

We've seen quite a few past posts where the email from Vodafone can be confusing.

The iPhone can indeed sometimes be unlocked and can be tested by inserting an activated non Vodafone sim card and if you want hook up to iTunes.

If its not accepting the sim then it's not yet unlocked and as such the advice I gave earlier is best practice @Fennhead6 

 

🌈 Stay Safe  🌈 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.