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Unlocking Old iPad

OllyA
2: Seeker
2: Seeker

‎20-10-2021 04:41 PM

I purchased iPad & plan from a Vodafone shop in 2016.  Contract has long finished & trying to get the device unlocked so can use another sim in it. But Vodafone unlocking service says the iemi number was not originally supplied by them.

 

Frustratingly however I cannot talk to a human via phone or instant messaging! Can anyone form Vodafone help me please?  

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4 REPLIES 4

BandOfBrothers
17: Community Champion
17: Community Champion

‎20-10-2021 06:26 PM

You can contact the Vodafone Social Media Team's via Twitter DM or Facebook Messenger and they'll help @OllyA 

 

Contact-us-for-account-specific-queries. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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OllyA
2: Seeker
2: Seeker
In response to BandOfBrothers

‎20-10-2021 06:52 PM

Tried that @BandOfBrothers they are just chat bots that are as much use as chocolate teapot. Impossible to actually talk to someone who can resolve issues!!

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BandOfBrothers
17: Community Champion
17: Community Champion
In response to OllyA

‎20-10-2021 07:01 PM - edited ‎20-10-2021 07:41 PM

I assure you they are actual people who will reply to you @OllyA 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Mark
Community Manager
Community Manager
In response to BandOfBrothers

‎21-10-2021 08:53 AM

Hi @OllyA When you message us through our social channels, you will be greeted by a digital assistant who can help with a large number of queries. If the options provided don't help, select 'Get started' followed by 'asked to DM' and you'll be transferred to one of our dedicated team.

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