Unlocking Old iPad

[OllyA]

I purchased iPad & plan from a Vodafone shop in 2016.  Contract has long finished & trying to get the device unlocked so can use another sim in it. But Vodafone unlocking service says the iemi number was not originally supplied by them.

Frustratingly however I cannot talk to a human via phone or instant messaging! Can anyone form Vodafone help me please?  

[BandOfBrothers]

You can contact the Vodafone Social Media Team's via Twitter DM or Facebook Messenger and they'll help @OllyA 

Contact-us-for-account-specific-queries. 

[OllyA]

Tried that @BandOfBrothers they are just chat bots that are as much use as chocolate teapot. Impossible to actually talk to someone who can resolve issues!!

[BandOfBrothers]

I assure you they are actual people who will reply to you @OllyA 

[Mark]

Hi @OllyA When you message us through our social channels, you will be greeted by a digital assistant who can help with a large number of queries. If the options provided don't help, select 'Get started' followed by 'asked to DM' and you'll be transferred to one of our dedicated team.