main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal


Apple Watch not connecting to Cellular

2: Seeker

3 months and counting....

my Apple Watch was bought from apple 3 months ago. 
After numerous sim swaps,  re setting, re pairing my phone and watch will not connect. 
the watch my husband has direct from Vodafone connected immediately. 
what I don’t understand is how this can not be fixed by anyone in tech support  or by Ben on Twitter support. This has clearly been a problem for years. 
as soon as my 3 contracts end I will start moving them. 11 years I’ve been with you and your service is still. appalling. 


View more options
17: Community Champion

Hi @Maandymoo 


Unfortunately your not alone with this type of issue.

There are some existing threads on the forum that may have some help within them if you want to perform a forum search.


Customer services / Vodafone Social Media Team's should have been able to sort this  !


I wish you all the best.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

View more options
2: Seeker

Oh I’ve read them all which makes me even more mad that this issue is still happening. 4 times I’ve been cut off from chat help today. I’m livid. The thing is I think I’ve discovered the issue myself and need them to just action some changes!! 😡

View more options