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iOS

Apple Watch not connecting to Cellular

2: Seeker

3 months and counting....

my Apple Watch was bought from apple 3 months ago. 
After numerous sim swaps,  re setting, re pairing my phone and watch will not connect. 
the watch my husband has direct from Vodafone connected immediately. 
what I don’t understand is how this can not be fixed by anyone in tech support  or by Ben on Twitter support. This has clearly been a problem for years. 
as soon as my 3 contracts end I will start moving them. 11 years I’ve been with you and your service is still. appalling. 

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2 REPLIES 2
17: Community Champion

Hi @Maandymoo 

 

Unfortunately your not alone with this type of issue.

There are some existing threads on the forum that may have some help within them if you want to perform a forum search.

 

Customer services / Vodafone Social Media Team's should have been able to sort this  !

 

I wish you all the best.

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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2: Seeker

Oh I’ve read them all which makes me even more mad that this issue is still happening. 4 times I’ve been cut off from chat help today. I’m livid. The thing is I think I’ve discovered the issue myself and need them to just action some changes!! 😡

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