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iOS

Can get email on WiFi but not 3/4G

Jaco45er
3: Seeker

Hi there

I have an iphone SE, I can use email on WiFi, but as soon as I am on 3G/4G, it fails with "Cannot Connect to Server for".

 

It was working but without anything changing it's stopped. 

 

Any ideas of things to try would be appreciated.

 

Thanks 

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4 REPLIES 4
Jack
Moderator

Hi @Jaco45er How strange! Are any other apps or webpages you're unable to access?

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Jaco45er
3: Seeker

Hi Jack. Everything else is fine. I even have 2 other email accounts on the phone that work, it's just this main email that won't work unless on WiFi.

I was wondering if it was some sort of security/spam setting on my account ?

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Jack
Moderator

It sounds like it could be a security issue with your email provider, or within the device itself. I've done a bit of digging and like looks like a fairly common issue with Iphones. Please could you give the fix mentioned here a go and let me know how you get on?

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Jaco45er
3: Seeker

Hi Jack

 

I followed the examples, deleted the account and re-entered all the parameters for that account and now its working.

 

Many thanks for your help Jack :Smiling: 

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