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30-11-2021 06:43 PM
Hi trying to take old series 4 cellular iwatch off my Vodafone account and put new series 7 iwatch on. Any ideas. I think I’m supposed to be waiting for an email from Vodafone with various codes. I’m not sure how long it all takes. I’m not even sure what the actual process is to swap over. I was handed to 5 different virtual chat departments today so am hoping what I’m doing is correct
30-11-2021 07:11 PM
I'm wondering if the advice and information within this similar thread would help @MJTBel
iOS/Changing-Watch-Moving-one-number-between-devices.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.
30-11-2021 07:24 PM
Hi thanks for that. Seems useful. I’m part way through what one of the techs advised me to do earlier this afternoon So I’m hopefully waiting for an email to complete the process but I have no idea when I’ll receive the email or whether I should have received it by now
01-12-2021 02:21 PM
Enjoy your new watch @MJTBel 😊 Hopefully you'll be able to get everything set up easily, but if you have any issues; please don't hesitate to get back in touch!
01-12-2021 02:37 PM
Hi I was virtually chatting to 5 different people yesterday ( I kept being transferred) and then talking to 3 different people today from Vodafone. My new cellular iWatch is now set up with appropriate cellular monthly plan but I’m not able to make calls on it unless my phone is nearby. It’s a cellular iWatch so it should work without my phone. Hope you can help.
02-12-2021 03:14 PM
I'm sorry to hear you've been passed around @MJTBel, I'd love to help get you up and running correctly. Are your texts and data working on the watch? Is it just calls that you're unable to do cellularly?