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iOS

Help me

2: Seeker

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So I need help. I accidentally added 15 gb monthly and then I removed it but it’s still telling me that it will renew next month.

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3 REPLIES 3
17: Community Champion

It may still need to update on your account.

Customer services on 191 , Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries all have account access to officially check @xBTxCarris 

Current Phone > Samsung Note 20 Ultra 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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2: Seeker

Yes but last month it said 73 now it says 53???

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Moderator

Hi @xBTxCarris, it can sometimes take up to 24 hours for your app or online account to refresh with any recent changes. When viewing your app has this since updated for you? If not, I'd also recommend logging into your online account for a detailed view of your account and any extras or charges. 

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