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Unable to activate Apple Watch

david314
1: Seeker

‎22-01-2020 03:30 PM

My Apple Watch was working fine with mobile data, until I replaced my iPhone. I was away from the UK at the time, so I was not using Vodafone mobile data with the watch. I no longer have the old iPhone. I have tried unpairing and also tried erasing all contents and settings, but I still get the "Unable to activate mobile data" error every time. I have the most recent OS updates on both the iPhone and the watch. Please help!

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BandOfBrothers
17: Community Champion
17: Community Champion

‎22-01-2020 05:09 PM

It could be that you need customer service on 191 or Live Chat with account access @david314 to check things at their end.

Unfortunately there is no account access via this forum anymore.

The Vodafone Social Media Teams via Contact-us-for-account-specific-queries also have account access too.

I wish you all the best with this situation. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

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