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Error 196

emferg11
2: Seeker
2: Seeker

Hi I hope someone can help!

I am trying to send a text to a number but it won't send and comes back with an error message saying "Can't send message with vodfone- error 196"

This is the first time I have received this error when texting someone, I did manage to get a call to go through though after a couple of attempts. I have restarted my phone to no avail, I have a strong signal too.

Thanks

 

1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

You SIM may be a little behind with the network @emferg11 and temporarily lost it's connection, try updating the SIM by completing a manual roam > setting > connections > mobile networks > manual > complete a scan > select any other network, when the phone rejects the request reselect Vodafone.  Further information from device guides Device Guides 

 

IF your SIM is getting quite old it can start to do some strange things, you can also try a SIM swap here:  SIM swap