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Repair

Taymack195
3: Seeker
3: Seeker

I sent a phone away for repair, I was just wondering how long it will take to hear from someone regarding costs? It is at repair in progress now, but I've not heard anything. 

 

Thank you 

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

It's unlikely Vodafone would be able to give a timescale.   As soon as the device has been assessed @Taymack195 you will be sent a notification.  The only thing you can do is to follow the information on this link: How do I book a device in for repair? 

 

 

BandOfBrothers
17: Community Champion
17: Community Champion

@Taymack195 

 

Customer Support on 191 or Live Chat should be able to get you a progress report.

They wouldn't proceed with a chargeable repair without your consent.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.