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Galaxy s20 Ultra eSim Problem..

Croolder
2: Seeker
2: Seeker

Hello, First time posting..
How to set up my Galaxy s20 Ultra's eSIM because i have a problem...
When i go to Account settings>Swap your SIM > Enter the SIM number you’d like to use.... I enter my sim numbers which is fore example - 01234 56789...

And then it shows me that..

(Please check and try again
This SIM number is already in use with this mobile number. If you are experiencing problems please try restarting your device. If you continue to experience problems, please get in touch.)

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @Croolder 

 

Please take a look at this similar thread.

You may have to use a nano sim and not an eSim in the interim due to what Vodafone currently supports in regards to device's for the eSim.

FAQ-s/eSIM. 

"We currently provide eSIM connectivity for smart devices only"

 

S20-Ultra-eSIM. 

 

🌈Stay Safe  🌈

 

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.

 

 

mavericke
7: Helper
7: Helper

Thanks to @BandofBrothers.

 

Apart from that, @Croolder, Vodafone would have given you a QR code instead of manually inserting the information to use the eSIM function on your s20 Ultra. 

 

All the best!