New s24 ultra camera problems
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15-05-2024 10:22 AM
- When ever I take a picture on my new s24 ultra it takes one picture then the camera goes to camera failed, after resting the phone the same sequence of events happens.This phones camera is really not fit for purpose.Bearing in mind this is costing me 1300 pounds .Any. solutions would be appreciated.
Mi
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15-05-2024 02:15 PM
Hi @mabez18x - this sounds frustrating. It sounds like your phone needs to be sent away, to be looked at by the repair center. If you had the phone directly from us, then please message us on Social Media.
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26-05-2024 12:11 PM
The focus issue drives me nuts... I use my camera zoom like binoculars constantly at work to check inventory. Even in 12MP mode anything past x5 zoom causes horrific blurring to the point the camera becomes unusable. Doesn't seem condition related, like poor lighting causing it.. it seems to work sometimes and others not, with no settings changed in between. I'm baffled.
Have only had the phone since Friday and haven't found a fix. Pretty disappointed coming from my amazing Note 10+ 5G.
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27-05-2024 01:43 PM
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27-05-2024 02:02 PM
Apparently we may get a lot of fixes in the upcoming 6.1.1 update. Seems too easy for companies to release sub standard software and just fix it later.
