main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Android

Hands free phone calls

Highlighted
3: Seeker

I have just purchased a new Xperia L4 but cannot connect it to my VW car's Bluetooth. It appears not to be compatible with my car's Bluetooth so I cannot use it hands free whilst driving. My old Xperia 5 was perfect.

What can I do before I have to return it to Vodafone.?

View more options
3 REPLIES 3
Highlighted
17: Community Champion

Hi @Gerdre 

 

This is probably due to the car more than the phone, VW need to do a software update for the car bluetooth, you should then be able to connect. If you contact VW they should be able to do this for you and it certainly should be done at the next car service.

 

Understandably, due to the current situation, this may be difficult.

 

 

View more options
Highlighted
17: Community Champion

My suggestion is to Google for a car forum of people who use similar car models to you and ask the question there too @Gerdre 

 

Perform a forum search as there maybe advice or workarounds in there too.

I wish you all the best with this situation. 

 

🌈 Stay Safe  🌈 

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options
Highlighted
17: Community Champion

There were quite a few threads regarding Bluetooth issue with VW Group cars a few years ago.  Their system seems to be quite old and does have compatibility issues.   A friend was quoted several hundred pounds for what should be a fairly simple software upgrade.

View more options