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Help with Deleted photos off S4 internal memory

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4: Newbie

Hi

I am hoping some of the wonderful regs on here can offer some advise please.

I stupidly ( well actually I blame my husband who had me fiddling with the stupid panoramic mode ) somehow deleted my entire batch of photos from my 40th birthday in Glastonbury. I've no idea how it happened I think i must have clicked on the panoramic pic to remove it and it must have been the pic on the folder of photos, its just a guess but i've no idea how it happened they are just gone :0(

I am desperate to recover them but it seems as its on the internal memory and not the sd card its not possible i've not taken any other photos hoping i could recover them but just wondered if anyone had any advise for me on if its at all still possible?

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1 ACCEPTED SOLUTION

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4: Newbie

hi i never managed to unfortunatley i did all was advised but there was no joy........ i simply gave in in the end... :0( I'll mark it as solved anyway

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35 REPLIES
4: Newbie

I have used this before, not for internal memory but it may work:

http://download.cnet.com/Recuva/3000-2242_4-10753287.html

 

Good luck!

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17: Community Champion

There are programs which will recover files from an sd card.  They run on a pc and I'd have thought there's a good chance they'd work with the internal storage of your phone if it was connected as external storage to a pc.

 

The main this is not to use the phone until you've done it as anything, even another app, that writes to storage may over-write the photos.  Given how much goes in in the background ona smartphone, I'd try to keep the phone off as much as possible and certainly turn off the data connection to stop apps from updating their content. If you do need to use the phone, only use it for calls.

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4: Newbie

Apparently something in the 4.0 update has blocked access to the internal hardrive so the phone has to be rooted which i'm not prepared to do I'm probably screwed anyway then i downloaded to apps dumpster and a file manager type one immediatley after trying to get them back :0( thanks anyway

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17: Community Champion

That's an odd one, which frankly I don't understand and there's nothing in Android which would require your phone to be rooted.   I'm also surprised that you refer to an update to 4.0, which as far as I know is ICS, which I'm pretty sure was the standard version when the S4 was launched (and it might even have been 4.1).

 

Can you see the phone as external storage when it's plugged into a pc?  However, the fact that you've made what sound like quite siginificant changes to the phone reduce your chances of revovery, but you may still be able to get at least some of the files back.

 

Up to Anrdoid 2.3 (Gingerbread), you had to turn on usb access to storage, but that requirement went with ICS and you should be able to plug straight in.   Even if 4.3 (Jelly Bean) changed it back, there ought to be ab option in settings and rooting is certainly off the agenda.

 

At the moment, it sounds as though another app has done something untoward.

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4: Newbie

Thanks so much for replying i do appreciate it, I don't know all i know is every which way i google it i'm hitting a brick wall when it comes to recovering from the internal memory rather then sd card and when i actually ran the Recuva firstly i don't have the option to choose the phone or other as shown on the link included then when i choose all files it comes up with: no drives were scanned because none matched your filter, it just does not seem to be able to see the phone. I also enabled usb debugging but it makes no difference.

http://www.squidtooth.com/recover-deleted-files-on-your-android

 

If they were saved on the internal hard drive of the phone, unfortunately, I am afraid that it exactly is impossible to recover lost data from the phone, because the computer can’t read the internal memory of the phone as a drive, unless you have backup files.

http://androiddatarecovery.wordpress.com/tag/recover-data-from-samsung-galaxy-s4/

 

here is the bit about the 4.0

http://android-photo-recovery.com/tutorials/android-4.0.html

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17: Community Champion

When you got your S4, did you set up DropBox? If you did, DropBox automatically uploads your Photos as soon as you take them or as soon as you are connected to Wifi.

Also if you have a Google+ account set up, that also uploads photos as soon as you connect to wifi.

 

RE: scanning internal storage:

The easiest thing to do is connect the Phone to your PC. Then copy the entire contents of the Internal storage to a Folder on your PC desktop.

Now you can use Recuvva to scan the Folder (on the desktop) for the Photos.

Wink.gif

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17: Community Champion

@thesoupdragon wrote:
RE: scanning internal storage:

The easiest thing to do is connect the Phone to your PC. Then copy the entire contents of the Internal storage to a Folder on your PC desktop.

Now you can use Recuvva to scan the Folder (on the desktop) for the Photos.

 


Brilliant idea!   I'm a bit concerned that the OP doesn't seem to be able to see the phone as an external drive, unless they're not doing what we think they're doing.

 

To the OP: The part of the phone's storage you're interested in behaves like and SD card and is referred to as such by the File Manager app (an external sd card is called just that to distinguish it).  It's possible that Recuva is seeing the relevant area and not finding anything.

 

I'd give tsd's suggestion a go, though.  It also has the advantage of preserving a copy of the current state of the storage before any further changes get made.

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4: Newbie

I checked dropbox at the start i didn't have it i do now lol.. I also checked google + to see if it was backed up it says i am not logged into google+ whatever that means :0(.

 

I must be doing something wrong in my connecting and would definatley be interested in saving the entire contents of my internal memory to my comp and doing it that way however i just don't seem to be able to find out how to do that i'm not a techy type person and i have now turned off the usb debugging as i'm presuming really i should not have that enabled should i? Although i think i am now stuck with the developer mode.

 

Every attempt i made last night to try to get recuva to see my phone just didn't work when i plug my phone to my laptop via the cable a box with autoplay pops up i only have options sync digital media files,  open devise to view files, import pictures and import videos i've chcked all the folders the photos are gone. Everytime i find some kind of description of how to do this online it never seems to have the options i have on my phone in the settings.

My S2 was so much easier to use i've had nothing but agro with this s4 the blue tooth regardless of how many times i try and send pics to my comp fails hence with only having it since Aug had not had chance to transfer my new pics over from my 40th :o(

And ow today due to workmen working on my roof i've been forced to rush outside and take pics so i've prob now screwed my chances of getting them back anyway :0( How do i copy my internal memory onto my computer then?

By the way thanks for trying to help me i'm not a techy hence my probs

 

re this:  RE: scanning internal storage:

The easiest thing to do is connect the Phone to your PC. Then copy the entire contents of the Internal storage to a Folder on your PC desktop.

Now you can use Recuvva to scan the Folder (on the desktop) for the Photos.

 

but how do i do this?

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17: Community Champion

When you connect, the option you want is Open device to view files.  You should then see the phone as a external drive under Computer in Windows Explorer.  Click on it and you should see a tree of files just as you do elsewhere. Right click the top-level one and select Copy, then go to a convenient location on the laptop, right click and select Paste.

 

You mention Bluetooth.  I've never tried using this for file transfer, but you would have to pair the phone and the laptop to be able to do this.  Does the laptop have Bluetooth?

 

The only things that are backed up to Google are the basic settings and wallpapers.  They'll appear under Account|Dashboard|Devices.  Google+ doesn't come into it for this.

 

You can also use Google Drive for cloud storage.  The app is on Play, but bear in mind that image files are quite large and will take some time to upload and use a large chunk of your data.  The easiest way to keep backups is to put an external sd card into the phone and periodically use the My Files/File Manager app to copy them.

 

For this and image recovery, the folder you want is DCIM\Camera.

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17: Community Champion

@nappleton

 

Recover Images - Guide

How to easily recover images from your Phone....

 

  1. Download and install the Recovery software RECUVVA from Piriform
  2. Connect the Phone to the PC
  3. Follow the guide below.

 

Connect the Phone to your PC. A window will pop up like the image below.

Choose the option > Open Device to view files

ConnectedDevice.JPG

 

 

You might see a Window like the one below if you have an External Micro SDcard installed as well?

Card = The External Micro SDcard - This is a memory card that YOU have bought an inserted into the Phone.

Phone = This is the Internal Storage of the Phone. The place where Photos, Music and Apps are stored.

 

Double left Click on PHONE > This will open the internal storage of the Phone.

MyComputer.JPG

 

 

Right Click on the DCIM Folder and choose the option to COPY.

Then Right Click on your Desktop screen and choose the option to PASTE.

This will place an exact copy of the DCIM Folder onto the desktop.

DCIM.JPG

 

DCIM Folder copied to desktop - (right hand side of this image)

DCIM_desktop.JPG

 

Close the "Explorer Window"

 

OPEN the RECUVVA software

Recuvva001.JPG

 

Select PICTURES as the file type to search for:

Recuvva002.JPG

 

Choose the option "In a specific location" and browse to the DCIM folder on your Desktop

Browse_to_folder.JPG

 

Tick the BOX to enable "Deep Scan". This might help to recover files that have been overwritten once.

Recuvva004.JPG

 

The scan will begin - This could take a long time...?

Scanning.JPG

 

Hope this guide helps?

 

 

RE: Google+

If you open the Google+ settings on your PC there is an option to choose slightly smaller images to save to the Google servers - untick the box "Upload my photos at full size" this give you unlimited Photo storage!

https://www.google.com/settings/plus

Wink.gif

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4: Newbie

THANKS SO MUCH :0) will go try that now. Outwith Recuva programe when i click on the DCIM folder it only shows the 3 pics left in the folder is there more in there i can't see when doing it with Recuva programe then that i didn't realise?

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17: Community Champion

@nappleton

 

Nothing is ever actually deleted...! What happens is a "Tag" is placed onto the file that says... "Ignore this file and overwrite it". Windows/Android then knows not to show this file as visible and also allows it to be overwritten by something else.

 

So yes, all your files are possibly still there but just not visible to you!

This is why it is VERY importantant to NEVER save anything new if you have accidentally deleted something, because the new saved file will possibly overwrite several images!

Wink.gif

 

 

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4: Newbie

Thank you so much i have certainly managed to follow the above steps which is a first to manage to acheive something lol i also managed to get it to scan the dcim folder..... yey... it took 40 mins and went over 60,000 which seems odd considering i only had 80 photos in it originally and have only had it since Aug then the search results showed 0 found lol.......... so not quite sure what to make of that.

 

Do you scan the dcim folder which i saved on my decktop so easy to find or do you open the dcim folder and scan the sub folders eg camera ( which is where current pics are )

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17: Community Champion

It won't hurt to try searching specific folders...

 

I think though, in light of the fact that you used the camera to take Photos and saved them to the same DCIM folder. The files may have become corrupt!

Recuva will only rescue undamaged images.

 

It's not uncomon to discover tens of thousands of files. A deep scan will fiind several layers of "Tagged" files. The problem is whether those files can be retrieved?

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4: Newbie

yup i think your right i just scanned the camera part of the file which is where the photos seemed to be stored and sure enough it came back 0 again :0( I took 3 photos of the roof today had little choice it was abit of an emergency :0(  i just hoped some of the 80 might still be there :0( thanks so much for your help. I do wonder if i should try a different programe just incase before finally giving in.

Oh i just had a thought before seeing your replies i had removed a couple of the blurred pics just keeping one in that folder i wonder why it would not display those as deleted because technically at this point the roof pics have had nothing else to over write them so they should at least show up you'd have thought?

 

I presume by copying and pasting the DCIM folder to my desktop is that basically a copy of the phones internal memory where they get stored?

 

Thanks again so, sooooo  much for your help i really do appreciate it you've been so great.

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17: Community Champion

@nappleton wrote:

 

I presume by copying and pasting the DCIM folder to my desktop is that basically a copy of the phones internal memory where they get stored?

 


Yeah, that is the specific place that images get stored to in the Phones internal storage.

 

I would recommend that you get yourself a Micro SDcard. Once you install that and open the camera it will offer you the option to save ALL photos to the SDcard. This means you can easily remove the card and copy to the PC etc...

 

Absolutely try some other recovery software. Be careful though, some are "paid for" services that claim the world but might not be able to deliver!!!

A corrupt file cannot be repaired, regardless of how much you pay for the software! :smileywink:

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1: Seeker

To recover deeted photos off S4 internal memory, you can use android photo recovery tool, see this step by step guide: android photo recovery

 

However, take note that you'd better stop using the phone immediately so that no overwritten will happen. Because if new files uses the space of deleted photos, it will be very hard to get back those photos.

 

 

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Moderator

Hi juliankoh0

 

This looks helpful however it's entirely up to you if you trust it or not .

 

Thanks

 

Sukhi

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17: Community Champion

The advice to stop using the phone is sound. There are plenty of file recovery tools around and I'd look for ones that have good reviews.  It's essential to use one that runs on a different device as downloading anything onto the phone at this stage runs the risk of over-writing the very files you're trying to recover.

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