IMO Q2 Plus

[Lincoln-black]

Ringtone working but message email or media isn't,as you turn one of them on, the others go off.any ideas

[BandOfBrothers]

Hi @Lincoln-black 

I've not used that phone model so can't go from my own user experience however Vodafone does have some device guides that may help.

deviceguides.vodafone.co.uk/imo/q2-plus-android-8-1-go-edition/basic-use 

and

deviceguides.vodafone.co.uk/imo/q2-plus-android-8-1-go-edition/getting-started. 

and

IMO-Q2-USER-MANUAL. Pdf