cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

LG G5 PHONE IS PERMANENTLY LOCKED AND CANNOT BE UNLOCKED

Conpip
1: Seeker

Hi there....

I'm having issues with unlocking my LG G5 phone. I've attempted the code up to 10 times and they said my phone is permanently locked. Please help 🙏 🙏 😢 

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Oh dear @Conpip , too many tries to enter the NUC and now it is permanently locked to the network and you are stuck with only being able to use a Vodafone SIM.

 

LG don't make phones any longer and the device has long been discontinued, if you purchased direct form Vodafone no harm asking a store is the counter can be reset, but even if possible, it will be chargeable.  You can also try LG support but it's unlikely they will be able to help with the counter reset.

hrym
17: Community Champion
17: Community Champion

I don't know if it's possible to factory reset a locked phone but, if it is, this may be the solution.   You can then re-add yoru Google account and restore from backup.   You may not have all your settings, but you'll get quite a lot.