Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

No network

VinnyG
2: Seeker
2: Seeker

‎13-11-2023 10:20 AM

Hi there,

I just recieved my fold 4 on Friday 10 november with my new sim. I have put the Sim in and now it's Monday 13th November and it still states there is no network. Can anyone help? I have moved from o2 and already given my PUC numer over. All weekend I have been unable to make call or recieve them as well as messages. My old number still seems to be working on my old phone. I have reset my phone numerous times, tried manually searching for networks but no luck.

0 Thanks
1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

‎13-11-2023 10:53 AM - edited ‎13-11-2023 12:45 PM

The SIM will activate on the day the number moves to the network and you should have been provided with a porting date @VinnyG .  

There is further information for you here: What happens on the day my number moves to Vodafone? 

edited to add:  Numbers don't port over a weekend on any network, as you only received the phone and SIM on Friday, you may find the number ports late today or more likely tomorrow afternoon.