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Android

POCO X3 Pro - Not displaying QR codes on app

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matjayjay
3: Seeker

I have a POCO X3 Pro and have noticed it will not display QR codes on the vodafone app.

I am trying my best to take advantage of the free/discounted Costa drinks and when I click to claim the offer I am resented with a blank white square where the QR should be displayed.

 

Any Ideas???

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CrimsonLiar
13: Advanced Member

Looking at the image - you are using dark mode!  If you turn this off you will be able to see the QR codes!

 

I have the Poco F3 and can replicate your exact issue when using dark mode, turn it off and everything is good!

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7 REPLIES 7
MarkD
Moderator

Hi @matjayjay, how strange! Have you got the latest version of the My Vodafone app installed? Do QR codes display correctly on other apps and sites? 🙂

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matjayjay
3: Seeker

Screenshot_2022-01-18-11-01-12-298_com.myvodafoneapp.jpg

I have only noticed it once before on an e-ticket for something... Have posted on Xiaomi forums too tho so hopefully it will be something daft/simple...

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MarkD
Moderator

Thanks for the screenshot. I've taken a look at this and checked some of the support tools for Xiaomi, are you able view the QR Codes when you turn dark mode off on your phone? 

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CrimsonLiar
13: Advanced Member

Looking at the image - you are using dark mode!  If you turn this off you will be able to see the QR codes!

 

I have the Poco F3 and can replicate your exact issue when using dark mode, turn it off and everything is good!

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matjayjay
3: Seeker

Thank you for your reply. This was also suggested by another bit my QR had expired and only just got another thru Very me rewards.  Dark mode off n QR displayed fine 😃😂😃😂

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matjayjay
3: Seeker

Thanks Mark.  Was waiting for another QR code to test but yep Dark mode was the culprit 👍👍👍

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CrimsonLiar
13: Advanced Member

I believe we are promised a fix to this dark mode issue in an upcoming version of MiUi.  I use a number of shopping apps that give discounts based on scanning barcodes, and very few work with dark mode enabled!  Interestingly they can fail in different ways too!

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