Remove eSim from TicWatch

[miroslavs_p]

Hi to all!

Yesterday I got an eSim from CallYa and add it to my TicWatch Pro 4G LTE.

The watch show it is connected (I am in rouming), but still no one can call me and can not receive any messages. Because of this I can not even register in Vodafone site.

I decide to remove the card so a friend of mine in Germany try to use it, just to see if it works. But now when I try yo open eSim Assistant on my TicWatch just got a message "eSim status abnormal, please restart you watch" and that is all. I restart and then same happen. At the end I can not remove the eSim from the watch. It can not be removed even after reset the watch.

I tried to connect Vodafone for help, but I always meet Tobi :D, it can not help me, but do not allow me to contact real people.

Can someone here help me?

Thanks and Best Regards!

[ItalianUser]

When the boot screen appears, with the lower button select recovery mode, click on power button to enter. Then a red screen appears, click and hold power button and swipe up to enter the menu. With the lower button select wipe data factory reset and click the power button. It will ask to confirm, select yes with lower button and click power. This will reset all data and hopefully the esim module. Good luck. 

[ItalianUser]

Let me know it it worked for you.

[miroslavs_p]

Unfortunately it didn't help. Looks like eSim info is outside of user data.

Thanks anyway!

[ItalianUser]

You're welcome.

At this point the last solution is to flash the original Rom..

[miroslavs_p]

Hi!

I am afraid it is too muck effort. And I read somewhere it can not be done with charging cable, but have to buy addition. At the moment I will use it like this. Probably at a moment I will stop the card.

Regards!