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29-04-2020 02:50 PM
My Samsung A50 is refusing to charge. I have only had the phone for 6 months or so.
In the last couple of days it will not charge with the official charger or when connected to a computer.
I have done a soft reset and I have wiped the cache partition. I have uninstalled recently installed apps. There is no visible damage to the charging port, nor is there any visible debris.
I am at my wits end as I rely on my phone for work and I am self-isolating during the coronavirus outbreak as classified as vulnerable.
Please help!
Many thanks!
29-04-2020 06:09 PM
Yes, I will try that!
Just need to finish working for the day and I can give it a go!
Thank you!
29-04-2020 04:11 PM
Hi
Thanks for your reply.
I've tried 4 different cables, and 3 different chargers/plugs.
I will check the charging port again with a torch . . .
The water indicator isn't showing and I haven't got wet.
I don't know anyone who can lend me a phone - I "may" have an old one somewhere, but not sure my SIM will fit.
Wiping the cache partition did seem to help temporarily - but it's gone back to refusing to charge again.