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Samsung A50 will not charge

JPascoe
2: Seeker
2: Seeker

My Samsung A50 is refusing to charge. I have only had the phone for 6 months or so.

In the last couple of days it will not charge with the official charger or when connected to a computer.

I have done a soft reset and I have wiped the cache partition. I have uninstalled recently installed apps. There is no visible damage to the charging port, nor is there any visible debris.

I am at my wits end as I rely on my phone for work and I am self-isolating during the coronavirus outbreak as classified as vulnerable.

Please help!

Many thanks!

11 REPLIES 11

Yes, I will try that!

 

Just need to finish working for the day and I can give it a go!

 

Thank you!

Hi

Thanks for your reply.

I've tried 4 different cables, and 3 different chargers/plugs.

I will check the charging port again with a torch . . .

The water indicator isn't showing and I haven't got wet.

I don't know anyone who can lend me a phone - I "may" have an old one somewhere, but not sure my SIM will fit.

 

Wiping the cache partition did seem to help temporarily - but it's gone back to refusing to charge again.