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01-05-2024 09:07 PM
Hi there.
I've recently bought a used Samsung Galaxy A52s 5G phone for a third-party reseller.
I was told that he got the phone from Vodafone as unlocked and has never used it since as it was a secondary/emergency device.
When i was setting up the phone at home i noticed a welcome splash screen from Vodafone and this Vodafone App Box which was pre-installed.
I'm very picky with the phones i'm buying and disliked any network bloat. So, I wanted to ask:
1. Can I uninstall or disable the Vodafone App Box app from the phone?
If No...is there a way to totally remove it from the phone?
If Yes - can i also remove the Vodafone splash screen?
2. Is there a way to de-bloat the phone without going to a shop and instead using a PC or third-party app?
3. Would there be any issue that the phone would be sending back my info to Vodafone?
Please kindly advice. Cheers.
01-05-2024 09:18 PM - edited 01-05-2024 09:33 PM
This is part of the phone set up procedure and a list of recommended applications, if you don't want them just turn them off. See here https://support.vodafone.co.uk/Phones-devices/Device-help/1850774192/What-is-Appbox-and-how-do-I-use...
Follow the prompts to complete the set up and the splash screen will stop.
02-05-2024 06:54 AM
Thank you for the response. But that didn't actually helped.
When you go to Apps > Vodafone AppBox - there is no such thing as "Deactivate" or "Personal Date" amongst the choices under the app.
All i can see is clear cache and clear date and disable. I am still not able to completely delete it.
Any other suggestions?
02-05-2024 07:08 AM
Yes you can. Go to battery on the App, you can disable from there.
02-05-2024 08:46 PM
It would appear I can disable the app. But I still can't uninstall it.
And how about the welcome splash screen when you first set up the phone? How can i get rid of that?
03-05-2024 04:28 PM - edited 03-05-2024 04:28 PM
Hi @gino76ph Looking into the Privacy Policy for Vodafone App Box, it's stated that you may submit deletion and access requests through the following process: Go to Settings -> Apps -> Application List -> [Vodafone Appbox] -> Personal Data. I hope this helps. The privacy policy can be accessed here.
03-05-2024 09:21 PM
Hi Lucy_F. As I stated in my earlier response i could not find the "Personal Data". That is not available in the Samsung phone i'm currently using. And i'm not with Vodafone. I am with Three.
Any advice please?