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WhatsApp and messenger blocked on wifi

AMY223
2: Seeker
2: Seeker

Everytime I use WhatsApp or messenger it is blocked by wifi and has to use mobile data. I have Vodafone for wifi and mobile. Any ideas how to fix this? 

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Have you checked all the relevant permissions in the apps your having connection via Wi-Fi connection @AMY223 

https://faq.whatsapp.com. 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

BandOfBrothers
17: Community Champion
17: Community Champion

Have you checked all the relevant permissions in the apps your having connection via Wi-Fi connection @AMY223 

Take a look at the support faq pages for the apps / services your having issues with as they may hold some troubleshooting you haven't yet tried.

I assume everything else via Wi-Fi connection works fine  ?

https://faq.whatsapp.com. 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

hrym
17: Community Champion
17: Community Champion

I haven't seen permissions being that granular on Android.   However, it would be worth trying on another network (any will do) to see whether it works there.   If it does, then it's an issue with your home wifi.   If not, it's something to do with the phone setup (though I can't sere what).