main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal

Android

missed call notifications

2: Seeker

When I have finished chatting to my caller if they hang up first, I receive a missed call notification - it is SO annoying.  How do I cancel/stop it, please?  My phone is a VDF900

View more options
13 REPLIES 13
Moderator

@tednsharon - It sounds like your ‘slam down notifications’ are set to active in your voicemail settings.

This means, if someone calls you and reaches your voicemail, although they hang up and don't leave a message, then you’ll receive a text.

Please follow the below steps with how to stop this from happening:

  • Call 121 from your Vodafone mobile
  • Press for the main menu
  • Choose option 4, then option 3
  • Select option 5
  • You can then choose to activate or deactivate this service.

If this doesn’t resolve it, please let us know. 

View more options
2: Seeker

I've already tried this and my slamdown is de-activated.  The missed call notification happens when I've actually spoken to the person who called me and as soon as we finish our conversation and hang up I receive the missed call alert!  I can have a list of 6 missed call notifications from two days - but I've spoken to all of them!

 

so so annoying.

 

What else can I try?

 

Thanks - Sharon

View more options
Moderator

Thanks for updating us @tednsharon, I'm sorry to see that this hasn't solved the issue.

Do you have the latest software update installed on your phone? If not, please download this to see if this helps. To do this go to Settings > About phone > Software updates > Check for updates > Download any available software updates > Click install.

If you're still experiencing the issue, please remove then activate your voicemail again to refresh the service via the steps listed on the page I've linked.

Let us know how you get on.

View more options
2: Seeker

Thanks I'll give it a go shortly.

View more options
2: Seeker

Hi i also have this problem. Did you manage to resolve it?

View more options
2: Seeker

Hi.  No, I haven't.  I've just got used to the notification noise when I've finished the call

View more options
Moderator

This is disappointing to hear @tednsharon. We can remove and re-add the voicemail service from your account. This will completely reset your account and can resolve many issues including the one you're currently experiencing. This will delete any saved messages you have and will mean you have no access to voicemail for up to 48 hours. Let us know if you'd like us to follow this course of action and we'll be happy to advise how to get in touch with us.

View more options
2: Seeker

yes please!  That would be great - thanks.  Sharon

View more options
Moderator

@tednsharon So we can access your account and get everything sorted for you, please send us your details following the instructions set in this private message.

View more options
2: Seeker

My slam down notification is turned off but I get a missed call notification after hanging up.

 

View more options
Moderator

@Dave_Tee If the above steps in our thread haven't resolved things, we'll be happy to take a closer look into this for you.

So we can access your account to reset your voicemail settings, please follow the details that I've sent to you in the private message that you'll receive shortly. We'll then be in touch to help.

View more options
2: Seeker

My phone is still doing this, but is currently at Vodafone repair due to battery loss.  I'm hoping that when I get it back in a couple of days it will have sorted itself out!  I'll let you know.

View more options
2: Seeker

My Wife got a new phone at Christmas and I've got her old one so the problem no longer exists but my question now is why did it start doing it in the first place ??

View more options