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10-03-2023 09:32 PM
I have a new OPPO Find N2 Flip phone and am unable to get the wifi-calling option activated.
I have spoken to technical support (via chat) and they tried to send down a service activation message, but the option to activate fails to appear.
The phone supports wifi-calling, and I have had confirmation from EE users that theirs is working fine.
Can you help please?
11-03-2023 05:16 AM
The issue maybe because that phone model isn't yet officially supported by Vodafone UK to use Calling Over Wi-Fi @awitty
Although we do occasionally see that phone's not in the list found here > calling-features/wi-fi-calling still work or work if Vodafone can send the OTA Configuration.
Unfortunately even if a phone has the feature if the network can't / won't support it for a particular feature then you maybe stuck.
Have a word with the Vodafone Social Media Teams via Facebook Messenger or Twitter DM to see if they can resend the OTA or speak again with customer services.
If I can be of any further help then please don't hesitate. Take care. 😎
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
26-03-2023 07:50 PM
Vodafone need to send a provisioning message to set it up but as @BandOfBrothers says it might not be officially supported yet.
If you've had no luck maybe try disabling Wi-Fi calling in MyVodafone and text CALLING to 97888.
26-03-2023 10:37 PM
I ended up jumping ship and going to EE. Wifi calling working a treat now.