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14-05-2015 10:38 AM - edited 14-05-2015 10:38 AM
How many people are still waiting for this phone.
Tomorrow will be 8 weeks since I pre-ordered with no sign of my new phone turning up.
Worst customer service I have ever experienced. Conflicting information, and sometimes even straight lies.
I see some people saying that those who have had a bad experience are in the minority, well that doesn't make any difference to me. My experience with Vodafone has been bad and not what anyone should expect or accept from a massive company like this.
15-05-2015 10:36 AM
This is probably going to pee you off a little more. I have my black 128gb edge. Arrived this week - although on the tracking system I am still on stage 2.
I would have expected you to have had yours by now?
15-05-2015 10:43 AM
it would all depend on when stock comes in and when orders was placed and who orders was placed with
stock issues should be sorted soon as the demand for these phones should be dying down aftre the pre order surge
15-05-2015 11:32 AM
When did you order? and was it online or over the phone?
I've been waiting since 20th March for mine.
Been told today that they have some stock in but they can't be sure that I will receive one from this batch of stock.
Nobody is able to say where I am on this imaginary waiting list which is apparently based on a first come, first serve basis. I doubt this list exists as i would have my phone by now if everything Vodafone say is true.
15-05-2015 03:10 PM
Hi @KIngAStar,
Apologies for the delay.
You'll receive a text/email as soon as your phone is dispatched.
We can't give you a definite date, however our Live help team can check that your order has gone through successfully.
Thanks,
Kay
18-05-2015 11:41 PM
19-05-2015 01:01 PM
So am I the only one still waiting for this phone?
20-05-2015 12:44 PM
Still no sign of delivery!!!
20-05-2015 12:58 PM
maybe better if you cancel your pre order and try ordering it now if they have any stock in