cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

30 day "trial" - Home Broadband

Soofla
10: Established
10: Established

Could anyone provide me with a link to the information for the 30-day "trial" for home broadband? I've found the links for the returning items within 30 days etc, just wondered if there was a seperate page/infor for broadband.

If cancelled within the 30 days, I assume that I get my initial £49 connection charge refunded?

Just checking all my options - ta.

3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

Ah ##~## - so I don't see my £50 again then.

What a mistake I've made!

I've just spent the equivelant of 10 months of extra money Talk Talk wanted from me on a connection that is currently giving me a speed of 60mb (and remember this is just the lkatest figure, it was at 80mb on Friday evening) whereas I had 75mb before.

 

If I want to leave then I've lost the £50 and I'll have to pay another ISP to be connected to them.

Urgh - worst decision ever.

Soofla
10: Established
10: Established

If my line speed is below the minimum guaranteed, I see Vodafone has 28 days to solve this issue and then I can leave "without penalty".

Would that "without penalty" include my £50 connection charge?

Surely if I've paid this for a guaranteed minimum speed (which is a joke in itself) and they fail to deliver I should be able to leave without any penalty?