After 15 days of installtion and several calls to Tech support my line runs at 3 or 4 Mbps still

[Techno_Man]

Why is it that after 15 days of installtion and several calls to Tech support my line runs at 3 or 4 Mbps instead of the 53 Mbps?

Level 2 Tech drags their feet and have not responded with any valuable updates after forcing an eleavation to them.

They even closed the 1st ticket and started me all over again claiming L1 booked the ticket as an intermitent fault while it's permanent...

Well, Boo Hoo, Speed dropping makes it intermitnent, and makes it totally useless just like Vodafone Braodband Support...

[TJ]

@Techno_Man Sorry to hear you're having issues with your speeds. Have the Tech 2 team been back to you with any resolution? 

Is this problem occurring on a wired connection or Wi-Fi only? Have the Broadband team been through all of the various home checks with you, to rule out any issues with the equipment that you currently have?

Please let us know how you get on and don't hesitate to get back to us, if you'd like us to investigate this further for you.