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15-01-2018 11:19 PM
I know everything is OK in UK but I occasionally need to access other websites. See the packet loss, very annoying, absolutely unacceptable. Why EE virgin and other ISPs don't have this issue? Will go back to EE even if they are greedy but they do provide stable service.
I believe 90% people will be satisfied but unfortunately I'm in 10%, I need to access some website abroad.
23-01-2018 02:55 PM
@DJRenegade If you've contacted us by email and your query hasn't been resolved, either reply to our latest email, or provided the case reference quoted in the subject line of our response and we'll be happy to follow this up for you.